Samsung Field Technical Consultant's

3 days ago


Randburg, South Africa iSON Xperiences Full time

     - On-site training with technicians.

     - Service Bulletin guidance face to face.

     - Technical skill up with ride along by FTC's with technicians.

     - Guidance and resolution on usage of M-GSPN (mobile GSPN).

     - Reporting on Technical skill level of technician and gap analysis for improved technical ability.

      - Enhancement of triage process and first time resolution along with proactive parts recommendation ordering.

Â

2 to 5 years' experience technical experience in SAMSUNG products and processes.Â
- Â 2 to 5 years' experience in reporting and technical analysis.
- Â 2 to 5 years' experience in process re-engineering (Six Sigma etc.)



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