Program Support Advisor

Experience : 7-10 years

Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international health, development, and learning consulting. We are a dynamic woman
- and employee-owned small business partner focused on market-based and integrated local solutions that strengthen country capacity and independence; and on learning, communications, and technology solutions to accelerate and heighten impact. As a small business, we are able to implement novel and innovative approaches using highly participatory approaches to mobilize community, civil society, and government energy in defining and owning solutions, and to promote inclusive development that benefits all groups.

The Technical Support Services (TSS) Activity helps USAID/South Africa and Regional Health Office (RHO) to address technical priorities and develop creative, innovative solutions to strategically allocate resources, strengthen connections with partners, and replicate best practices and effective program models. Through the TSS contract, Panagora Group augments capacity by providing technical, operational, and administrative support to USAID’s largest health portfolio. TSS deploys advisors in response to USAID requests for priority work with government stakeholders, implementing partners, and/or other entities. TSS supports Health Office staff and teams to integrate creative solutions into routine work. TSS also provides international and local expertise for surge support, as needed, for USAID Program Cycle requirements, planning, development, outreach, communications, and Health Office human resource functions.

**Position Summary
Panagora seeks a Program Support Advisor to support USAID/South Africa (Care & Treatment) who will be responsible for leading, advising and supporting quality improvement across the program. This will be achieved through programmatic data synthesis, identifying programmatic strengths and weaknesses and facilitating performance improvement through clear and achievable direction to partners. This will include supporting monitoring and evaluation processes, guiding teams with clear advice on setting up programmatic processes in line with USAID policies and procedures. The role will provide procurement direction, utilizing prior knowledge of USAID processes and requirements in program design and procedures. The role will maintain and strengthen partner and stakeholder relationships, coordinating key meetings, progress reports, ongoing monitoring and evaluation.

**Primary Responsibilities
- Data Review and Data Use:- Synthesize qualitative and quantitative data to elucidate operational issues and key themes across partners and geographies and disseminate findings to appropriate stakeholders to drive programmatic improvement (including findings from Data Quality Assessments (DQAs)).-
- Facilitate the review and identification of performance indicators and targets for Care and Treatment programming (in collaboration with the Strategic Information Lead).-
- Interpret and incorporate program monitoring and evaluation findings into on-going program implementation.- Program Design and Procurement Support:- Serve as resident expert on USAID processes and requirements for program design and advise on the full range of program design principles and procedures, ensuring adherence to the USAID Program Cycle and relevant Mission Orders, supporting Care and Treatment Planners as needed.-
- Guide and lead technical teams in the preparation of program design and development tasks including:- development and refinement of logical frameworks-
- drafting concept notes and program descriptions-
- conducting market research-
- creating performance management plans, including the identification of project milestones, targets and performance indicators-
- ensuring program design and development products adhere to USG and USAID legal, policy, and regulatory requirements-
- Identify and compile data or analyses needed for program design efforts.-
- Draft, review and provide technical contributions to design and procurement documents for up to four new programs.-
- Provide logistics and technical support for design processes, such as stakeholder meetings and design workshops.- Program Support, Coordination and Knowledge Management:- Conceptualize, coordinate, facilitate, and contribute to Care and Treatment partner meetings, quarterly performance reviews and other program monitoring activities.-
- Coordinate and draft program (work plan) guidance and disseminate strategic information, latest research and other knowledge products to partners for improved program implementation.-
- Identify, draft and disseminate best practices and other program documentation.-
- Draft, edit and/or finalize high quality, routine products for Agency processes such as budgets, memos, and programmatic briefs/updates.-
- Provide guidance and monitoring for site visit tracking, reporting and analysis for both cooperative agreement