IT Support Technician

22 hours ago

Pretoria, South Africa UNIVERSAL NETWORKS Full time

**_Silverton, Pretoria_**

We are seeking a detail-oriented, thorough, and organized IT Technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues.

**_IT Technician Duties and Responsibilities_**
- Keep systems up to date through operating systems upgrades.
- Monitor networking equipment and servers.
- Assist with the design, implementation, and ongoing support of new software and features.
- Monitor network availability and security.
- Oversee troubleshooting for system errors.
- Provide helpdesk support for network issues.
- Provide technical support onsite.
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Evaluate connectivity issues, equipment, and software.
- Modify configurations, utilities, software, etc.
- Set up equipment for new users.
- Install and update network system improvements as needed.
- Assist with LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.

**_IT Technician Requirements and Qualifications_**
- High school certification
- CompTIA A+, CompTIA Net+ certification or other related IT professional certification (MCSE etc.).
- Cloud experience beneficial (Office 365, Azure, Amazon etc.).
- Windows Server Operating System, configuration, install, management skills beneficial (Server 2012, 2016, 2019, Microsoft Exchange 2010, 2013, 2016)
- Previous experience as a help desk technician, computer technician, or IT support.
- Ability to troubleshoot and resolve multiple issues.
- Ability to multitask, prioritize, and manage time efficiently.
- Excellent verbal, written and reporting communication skills.
- Comfortable in a diverse and fast-paced environment.
- Goal-oriented, organized team player.
- Experience working with network and server management support.
- Up-to-date knowledge of new systems, information, software, and upgrades.
- Ability to physically stand, bend, squat, and lift equipment.

**Driver’s License and own vehicle/ transportation to site are required**

**Job Types**: Full-time, Permanent

*Shifts include: 8 hour shifts over a 24 hour period

*Weekend shift work may be required

**Job Types**: Full-time, Permanent

**Education**:

- Diploma (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

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