IT Support Technician

3 days ago

Pretoria, Gauteng, South Africa Boardroom Appointments Full time R150 000 - R250 000 per year


IT Support Technician - 6 Month Contract 

Minimum Requirements:

  • Minimum of 3 years of desktop support experience with Microsoft Windows
  • Proficiency in using Edge and Chrome browsers
  • General knowledge and skills related to printers and peripherals
  • Excellent communication skills to interact with various stakeholders
  • Strong troubleshooting abilities

Responsibilities:

  • Perform asset audits and stock counts
  • Provide post-installation support for new printers (installation by a support vendor)
  • Assist stores in switching to the web-based Fico Origination platform, acting as the onsite liaison and providing feedback to the remote support team
  • Support the switch to the new signature pad process, including software and driver updates
  • Troubleshoot computer issues related to printing and signature pads
  • Engage with multiple stakeholders, including onsite store staff, team leaders, IT vendors, and the WFS IT team

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