Customer Sales

2 days ago


Durban, South Africa DS Global Talent Management Full time

Customer Service Representative for Brussels Airlines Group / Lufthansa Airline Group
- Assisting passengers / travel agents with flight bookings and queries relating to their travel in Dutch/Flemish & English

**Working hours**
- Full time contract (40 Hours per week)
- Flexible rotational shifts including weekends with two rest days per week
- Earliest shift start: 08h00; latest shift end: 20h00 (Mon-Fri), 8:00 - 18:30 (rotational Saturdays)

**Salary details**
- Basic Salary - ZAR 160.000,00 per annum
- Performance bonus
- Late Shift allowance
- Night Shift allowance
- Overtime (1.5 x normal rate)
- Sunday Pay (1.5 x normal rate)
- Public Holidays (2 x normal rate)

**Benefits**
- Home based position possible
- Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 days
- Health Insurance - unlimited GP visits, dentistry, optometry, medications etc. covered in full following completion of probation
- Employee Assistance Programs
- Provident Fund (Not compulsory)
- Flight & accommodation assistance in case of relocation

**Requirements**:

- Bilingual (Dutch / Flemish and English)
- Work permit for South Africa or SA citizen
- Customer Service experience is a plus

**Job Types**: Full-time, Permanent

**Salary**: R160,000.00 per year

**Language**:

- Dutch / Flemish (required)



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