Virtual Assistant

**About Petigree Global**

Petigree Global is an expansion specialist helping established pet brands enter the MENA market at no cost to the brands. We handle compliance, market entry, and distribution, leveraging our strong regional network. Our optional marketing and analytics services help clients amplify their reach and success. We’re dedicated to elevating standards in pet care by sourcing and delivering premium products that improve the lives of pets and their owners.

**Description**

**Position**: Virtual Personal Assistant to the Managing Director
**Company**: Petigree Global
**Location**: Remote (Dubai Time Zone Alignment)

**Position Overview**

Petigree Global is seeking a highly organized and proactive **Virtual Personal Assistant** to support our Managing Director. This role is crucial for maintaining efficient day-to-day operations by managing calendars, handling correspondence, and coordinating tasks. You will serve as a key point of contact between the Managing Director, team members, clients, and external stakeholders.

**Key Responsibilities**
- Maintain and update the Managing Director’s schedule, set appointments, and coordinate meetings.

**Task & To-Do List Management**
- Organize and track daily action items for the Managing Director.
- Follow up on pending tasks and ensure deadlines are met.

**Administrative Support**
- Draft, edit, and file various branch reports and documents.
- Coordinate office requirements such as ordering supplies and uniforms.
- Assist with data entry, record keeping, and other administrative duties as assigned.

**Research & Information Gathering**
- Conduct research on various topics related to the Managing Director’s projects and business needs.
- Present findings in clear, concise reports or summaries.

**Meeting Coordination**
- Schedule and coordinate internal and external meetings.
- Prepare agendas, take minutes, and follow up on assigned tasks.
- Arrange virtual meeting access and ensure all technology is functioning properly.

**Communication & Liaison**
- Handle inquiries, complaints, and feedback; escalate as appropriate.
- Serve as the point of contact for clients, team members, and external stakeholders on behalf of the Managing Director.
- Ensure visitors (virtual or in-person) receive appropriate instructions and assistance.

**Confidentiality & Professionalism**
- Maintain discretion with sensitive information and uphold strict confidentiality.
- Represent the Managing Director in a professional and courteous manner at all times.

**General Office Tasks**
- Assist with general branch operations and office tasks as requested by the Managing Director.
- Coordinate errands, arrange travel itineraries, and manage event planning if needed.

**Required Skills & Qualifications**
- **Education & Experience**:

- Minimum 2 years of administrative or personal assistant experience.
- Previous remote/virtual assistance experience is a plus.
- **Technical Proficiency**:

- Strong computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
- Comfortable with virtual collaboration tools (e.g., Zoom, Teams, Google Workspace).
- **Communication Skills**:

- Excellent verbal and written communication skills in English.
- **Organizational Skills**:

- Exceptional time management, able to handle multiple tasks and changing priorities.
- Keen attention to detail and accuracy.

**Interpersonal Skills**:

- Customer-focused, able to build relationships with diverse stakeholders.
- Must be assertive, honest, and reliable, with a professional demeanor.
- **Adaptability & Initiative**:

- Flexible in responding to last-minute changes and urgent requests.
- Able to anticipate the Managing Director’s needs and proactively offer solutions.
- **Confidentiality & Reliability**:

- Upholds the highest level of confidentiality and security regarding company and client information.

**Core Competencies & Personality Attributes**
- **Self-Development**: Continuously seeks opportunities to learn and improve.
- **Taking Initiative**: Proactively tackles tasks, identifies problems, and proposes solutions.
- **Customer Focus**: Maintains positive relationships and addresses concerns effectively.
- **Ensuring Confidentiality**: Handles sensitive information with care.
- **Time Management**: Works efficiently under pressure, meeting deadlines reliably.
- **Attention to Detail**: Maintains high accuracy in administrative duties.

**Job Type**: Part-time

Pay: Up to R4 000,00 per month

Expected hours: 20 per week

Work Location: In person