Account Director

An experienced Account Director to help us 10x the Cognician Universe._

History and purpose

Cognician is a multi-award-winning online learning company with offices in Cape Town, London and San Francisco. Our founding belief is that people are capable of great things when their behaviour is driven by powerful ideas and deeply felt emotions. Driven by this belief we bring together a unique approach to learning and a world-class tech platform to activate behaviour change in large, global organisations. What does that mean? It means we deliver significant, measurable behaviour change to our clients in 30 days or less.

Cognician was founded in 2010 by Barry and Patrick Kayton, who grew the company and platform out of their previous instructional design agency, Bright Sparks, founded in 1999. After being joined by Robert Stuttaford, CTO, and Michael Leeman, CFO, the core founding team went on to grow Cognician into a team of 60 strong, and the world’s best-kept secret in corporate learning. And now we’ve had the good fortune of expanding our Leadership Team to include Colin Sloman, as our inaugural Chief Strategy Officer.

Our primary global partner and client is Accenture. Via Accenture and other partners we have acquired an enviable list of Fortune 500 clients. Our aim now is to accelerate our growth through content marketing, driving the sale of our packaged products and maintaining a compelling dialogue with clients and prospects.

Industry

Online corporate learning, operating at the intersection of learning and change management.

Job description

We’re looking for an experienced Account Director (aka solutions sales pro and consultant), to help us 10x the Cognician Universe.

Over the last eleven years Cognician has built a reputation for delivering world class custom-built behavior change programs to Fortune 1000 clients. And now we have a complimentary arm of our business having developed ready-to-go behavior change programs, which our clients can roll out at speed, at scale, and at lower cost, but without compromising on the impact we’re known for: measurable change in 30 days or less. And you, as our primary evangelist and top-notch expansionist, can see how both of these offerings can continuously deliver value in client environments.

You’re an active empathetic listener by default. You’re naturally tuned in to your clients’ business, treating their industry as your own. This enables you to effortlessly manage key buyer and senior management level relationships, establishing yourself as a trusted advisor.

Yours is the long term perspective so deepening partnerships and expanding Cognician’s supportive reach is always in focus.

Co-creation is a core to your approach and you’re skilled at coming alongside clients to not only understand their needs but anticipate them. Whether it be business priorities, challenges or leadership and change agendas, you’re confidently able to map every instance back to the Cognician offering and translate them into Cognician opportunities.

You're a builder of networks and can mobilise just the right Cognician internal connections to bring the best offerings to the client. Every behavior activation project is testament to your team influencing skills.

You enjoy contributing to financial success and so being responsible for commercial metrics is a passionate undertaking. You thrive on accountability.

You’re passionate about unlocking value in your client environments and you’re keen to show them how Cognician is best suited to do exactly that.

You will report directly to the Chief Strategy Officer.

What experience do you have?

We’re looking for someone who has a proven track record in meeting and exceeding in:

- Creating opportunities that align with client goals, challenges and initiatives
- Contributing to the financial success of an organization through commercial metrics
- Developing and nurturing strategic relationships
- Encouraging client partners to share their challenges, budgets and timelines
- Articulating the impact our solutions can have within a client’s organization
- Responding quickly and comprehensively to prospects after your calls with proposals
- Building rapport just as quickly with clients via Zoom or Teams as in person

You’ve worked for a **minimum of four years in an Account Director role** doing exactly the above.

What will you do?

Your three word mantra: Land. Expand. Renew

You’ll pioneer this role within the Cognician universe supported by a small team of Account Managers and their CSAs who, as ROI champions, focus on successful onboarding and adoption.

Our burgeoning marketing and research teams, who are telling our story to the world, will lend their expertise and enthusiasm to generate the collateral magic you need. They’re looking forward to sharing their automated Hubspot based lead generation system with you.

You’ll feed back what you learn from your work, growing and embedding Cognicia