Wellness Assistant

6 days ago

Cape Town, South Africa Wellness Warehouse Full time

**Wellness Assistant**

**Location: Stores - Various Locations within the City of Cape Town.**
- _**The Village Square **_
- _**Steenberg **_
- _**Cavendish **_
- _**Somerset west **_
- _**Glengarry **_

**Department: Retail - Operations**

**Reporting Line**:Store Leader**

**Job Purpose**:

- To deliver exceptional customer experiences in a specialized health environment.

**AREAS OF RESPONSIBILITY**:
Customer Experience
- Be professional.
- Approach all customers, greet, smile and offer assistance.
- Identify customer needs in order to provide optimal experience.
- Takes responsibility for serving the customer and finding solutions to customers’ queries.
- Meet customers' needs and expectations by asking, listening to and advising customers as to options/services/products available.
- Offers alternatives to the customer if merchandise is not available.
- Achievement of sales and unit targets
- Knows what new lines and promotions have come into the store.
- Specialize in all departments through focused supplier training and prescribed booklist completion.

Store Disciplines & Productivity
- Opening & closing procedures are followed.
- To ensure all merchandising principles are in place at all times and that every item is ticketed.

Minimize Shrinkage
- Ensure accurate stock counts & checking of product expiry dates.
- Cash handling - assist at point of sale and with cash ups

**JOB SPECIFICATIONS**:

- **Grade 12**:

- Relevant diploma / short course qualification (Health and wellness modality / Effective selling (retail) / Product specific knowledge) and/or Minimum 3 years retail sales experience (2 years industry specific)
- **Must have a qualification in Complimentary medicine, Chinese medicine, herbalism or any similar health qualification.**:

- Fully computer literate
- Very good written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Competency Assessment Achieved

**OFFER**:

- **Remuneration based on a ‘cost to company’ model and performance incentives.**_
- All permanent team members are required to join the company’s provident fund and risk benefit.
- Medical aid options are available.
- 20 days annual leave
- Birthday leave
- Team member discounts on in-store and online purchases
- Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
- Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)

Pay: R7 000,00 - R10 000,00 per month

Application Question(s):

- Do you have a qualification in complimentary medicine?

**Education**:

- Diploma (required)

**Experience**:

- medicine: 1 year (required)

License/Certification:

- Qualification in Complimentary medicine (required)

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