Banquet Co Ordinator

1 week ago

Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Contact**
- REQ ID: 142524 - Michelle Thabethe
- Location: Sandton
- Cluster: Group Finance - Corporate Real Estate Hospitality
- Closing date: 22 October 2025
- Job Family
- Administration, Operations and Facilities
- Career Stream
- Canteen
- Leadership Pipeline
- Manage Others

**Job Purpose**
- The Banqueting Coordinator is responsible for planning, organizing, and executing events in the Nedbank dining rooms and 135 Rivonia Campus as well as provide quality and accurate administrative support services. This includes management of financial and stock aspects as well as event logistics, coordinating with clients/internal department as well as external service providers to ensure seamless service delivery.

**Responsibilities**:

- Effective communication and responsiveness in dealing with clients and vendors
- Create new, capture and confirm existing bookings
- Update function schedule
- Capture requirements for the kitchen and other areas
- Function management - Build and maintain relationships and service delivery between dining rooms, catering team, internal stakeholders and vendors through collaboration, meetings and daily interactions
- Welcome guests and manage the flow of events in the dining rooms and common areas
- Oversee the running of all events from start to end
- Monitor customer feedback through surveys, NPS (Net Promoter Score) and daily interactions with clients to identify areas of strength and development
- Manage and monitor hospitality team output through performance, capacity planning, overtime as well as work and resource allocation
- Ensure recovery of all costs for services rendered: Create, capture, receipt and flip invoices for events on Ariba
- Prepare month-end reports: Finance billing close off, Opcom report, beverage variances
- Financials: work close with the financial officer for budget and forecasting
- Place all beverage orders with suppliers for the NDR and business unit requests
- Beverage, equipment and smalls inventory control
- Assist clients and suppliers with Ariba
- Assist suppliers with outstanding payments and statements recons
- Identify improvement/change opportunities to systems, procedures and standards
- Enhance quality of decisions and solutions through evaluation against current industry best practices and client requirements
- Random benchmarking and cost comparison exercises with other suppliers and establishments/corporates
- Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification
- Tertiary qualification in hospitality management, food & beverage or hotel management
- Minimum Experience Level
- 5 years’ experience in hospitality and catering industry
- Technical / Professional Knowledge
- Event and project management
- Budgeting
- Business administration and management
- Client Service Management
- Consumer behaviour
- Employee training/development
- Operational planning
- Principles of project management
- Governance, Risk and Controls
- Service level agreements
- Strategic planning
- Behavioural Competencies
- Building Partnerships
- Earning Trust
- Communication
- Customer Focus
- Influencing
- Driving for Results
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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