Asset Recoveries Officer

**Requisition Details and Talent Acquisition Contact**
- Req: 122739- Lebohang Monate**Job Family**
- Credit

**Career Stream**
- Credit Recoveries

**Leadership Pipeline**
- Manage Self: Operational

**Job Purpose**
- To manage different portfolios internally and externally within the legal fraternity; assist clients with rehabilitation options; general queries and perform general administration duties in order to minimise risk; maximise recoveries and protect the Bank's interest**Responsibilities**:

- Minimise expenses by managing operational budgets within targets.
- Support decision making by gathering and analysing various forms and levels of information.
- Act as a trusted advisor and drive the creation of business values through the alignment of the offering to business requirements.
- Ensure effective management of milestones by adhering to set litigation timelines.
- Maximise recoveries and minimise impairments by offering and monitoring rehabilitation options.
- Manage exceptions through relevant actions within expected timeframes.
- Build collaborative relationships with internal e.g. team and other business units and external stakeholders through ongoing engagement and communication.
- Educate clients by advising them of available rehabilitation options, benefits and/or consequences.
- Ensure highly professional client experience by maintaining transparent and fair processes in line with Nedbank values when dealing with clients.
- Ensure that the milestones are prioritised and planned to mitigate risk in aging matters through adhering to service level agreement timelines.
- Ensure the effective development and utilisation of resources through use of cost effective recovery means.
- Ensure competitive litigation practices across the nominated attorney panel to which the unit subscribes by maintaining and improving professional and ethical reputation within the confines of the legal recovery industry.
- Manage risk and maintain operational efficiencies by following the relevant prescribed processes and policies.
- Ensure that support from group/retail divisions is optimised through regular communication.
- Contribute to building and maintaining Nedbank's image by identifying potential reputational risks and reporting accordingly.
- Contribute to the creation of a compelling cost to benefit legal recovery philosophy by integrating and aligning with specific business units to effectively mitigate loss severity.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals.
- Create and manage own career through guidance and support of management, department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification- NQF LEVEL 6 / Relevant Diploma in Law, Credit, Banking and / or Finance.- Minimum Experience Level- 2 years experience in legal recoveries and/or credit risk management within a financial institution**Technical / Professional Knowledge**
- Administrative procedures and systems
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Data Analysis and Interpretation
- Credit risk and collections practice
- Behavioural Competencies- Building Partnerships
- Collaborating
- Customer Focus
- Decision Making
- Managing Work
- Planning and Organizing
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_