Deputy Housekeeping Manager Royal Malewane
2 days ago
The main purpose of the Deputy Housekeeping Manager at Malewane Lodge, is to assist the Executive Housekeeper in supervising and controlling the cleaning and servicing of all Suites, public areas, offices and staff accommodation, in accordance with the standards and procedures. All of this to ensure that we exceed our company purpose, which is _"to give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Manage, and co-ordinate housekeeping staff - rosters, attendance, performance, training, uniforms, appearance, guest service levels, etc. - Ensure that all procedures and SOPs are followed at all times - Ensure all staff are trained/aware of any emergency procedures, as well as occupational health standards within the property - Oversee storerooms and manage stock levels for linen, amenities and uniforms - Action all guest requests and ensure guest laundry service runs smoothly - Regular on the job training with staff to ensure standards are being maintained - Attend meetings and communicate regularly with other departments and Lodge management to ensure smooth operations and guest satisfaction REQUIREMENTS & QUALIFICATIONS - Must have at least 2 years in a Deputy Housekeeping Manager role - Must have at least 4 years in Housekeeping in a 5* hotel environment - Knowledge of the Property Management System, Opera, Excel, Word, Outlook. - Exceptional attention to detail - High guest service focus - Ability to lead a team, motivate, energise and train - Ability to multitask with excellent organisational skills, and time management - Must be willing to work shifts - Proven job reliability, diligence and dedication South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document. **All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.** **It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.
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Deputy Housekeeping Manager Royal Malewane
42 minutes ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the Deputy Housekeeping Manager at Malewane Lodge, is to assist the Executive Housekeeper in supervising and controlling the cleaning and servicing of all Suites, public areas, offices and staff accommodation, in accordance with the standards and procedures. All of this to ensure that we exceed our company purpose, which is _"to give our...
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Lodge Manager | Royal Malewane Lodges
2 weeks ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Lodge Managers at Royal Malewane work alongside the General Manager and Heads of Departments to ensure that our safari properties continue to create memorable experiences that will encourage our guests to return time and again, to this exceptional slice of paradise in the African bush. All of this supports the purpose of The Royal Portfolio, which is "to...
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Lodge Manager | Royal Malewane Lodges
1 week ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Lodge Managers at Royal Malewane work alongside the General Manager and Heads of Departments to ensure that our safari properties continue to create memorable experiences that will encourage our guests to return time and again, to this exceptional slice of paradise in the African bush. All of this supports the purpose of The Royal Portfolio, which is "to...
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Lodge Manager | Royal Malewane Lodges
4 weeks ago
Hoedspruit, South Africa The Royal Portfolio Full timeSUMMARY: POSITION INFO: The Lodge Managers at Royal Malewane work alongside the General Manager and Heads of Departments to ensure that our safari properties continue to create memorable experiences that will encourage our guests to return time and again, to this exceptional slice of paradise in the African bush. All of this supports the purpose of The Royal...
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Hoedspruit, South Africa The Royal Portfolio Full timeThe Lodge at Royal Malewane is The Royal Portfolio's very first property, and holds a very special place in the hearts of our guests, both old and new. The Assistant Lodge Manager here works alongside the Lodge Manager and Heads of Department to ensure we continue to create memorable experiences that will encourage our guests to return again and again, to...
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Front Office Manager Malewane Lodge
42 minutes ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe main purpose of the **Front Office Manager **at Royal Malewane is to oversee the management and control of the daily operations in the FO department, including the Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded at Malewane Lodge, Farmstead and Africa House. This is in order to contribute to our purpose...
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General Manager Malewane Lodge
38 minutes ago
Hoedspruit, South Africa The Royal Portfolio Full timeAs The Royal Portfolio's very first property, dating back to 1999 when it all started, Malewane Lodge holds a very special place in the hearts of our Owners, Liz & Phil Biden, our staff, and our many guests, whether joining us for the first time, or their umpteenth time. As such, the General Manager of Malewane Lodge (which also includes Africa House), needs...
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Barista/ Bartender Royal Malewane Lodges
41 minutes ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Barista/ Bartender's main purpose at Malewane Lodge is to prepare and serve a wide variety of drinks (coffees, teas, wines, spirits, cocktails and soft) to our guests, in a professional and friendly manner - mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations....
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Lodge Manager | Royal Malewane Lodges
1 week ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Lodge Managers at Royal Malewane work alongside the General Manager and Heads of Departments to ensure that our safari properties continue to create memorable experiences that will encourage our guests to return time and again, to this exceptional slice of paradise in the African bush. All of this supports the purpose of The Royal Portfolio, which is "to...
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Barista/ Bartender | Royal Malewane Lodges
14 hours ago
Hoedspruit, South Africa The Royal Portfolio Full timeThe Bartender's main purpose at Royal Malewane is to prepare and serve a wide variety of drinks (wines, spirits, cocktails and soft) to our guests, in a professional and friendly manner - mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartender ensures...
