Barista/ Bartender Royal Malewane Lodges

3 hours ago

Hoedspruit, South Africa The Royal Portfolio Full time

The Barista/ Bartender's main purpose at Malewane Lodge is to prepare and serve a wide variety of drinks (coffees, teas, wines, spirits, cocktails and soft) to our guests, in a professional and friendly manner - mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Barista/ Bartender ensures that the standards of The Royal Portfolio are met, in order to contribute to the purpose of the company, which is _"to give our guests a complete experience and a perfect stay"_. **MAIN DUTIES & RESPONSIBILITIES** - To embody and live The Royal Portfolio’s Purpose & Values - To ensure a superior, friendly and personalised guest service and experience on opening date - Interact with customers and to take orders - Mix ingredients to prepare cocktails and other drinks - Mix drinks, cocktails and other bar beverages as ordered and in compliance with the lodge's standard drink recipes - Assess customers’ needs and preferences and make recommendations - Ability to sell or influence others for up selling and suggestive selling - Demonstrate a thorough knowledge of food and beverage products - Maintain a clean working area by sweeping, vacuuming and dusting - Maintain liquor inventory and consumption records - Prepare inventory or purchase requisitions as needed to replenish supplies - Stay guest focused and nurture an excellent guest experience **REQUIREMENTS & QUALIFICATIONS & EXPECTATIONS** - Minimum 2 years’ experience required bartending in a Safari Lodge - Experience in handling Point of Sale (POS) terminals and Stock & Inventory management software - Have excellent English communication skills (written and verbal). Other languages are advantageous - Display positive interpersonal skills - Have willingness and a passion to serve - Ability to stay calm under pressure - Ability to work long hours, day and night, including weekends and holidays - Proven job reliability, diligence, dedication and attention to detail - A passion to learn, teach and drive improvement in fellow employees - International experience in a similar environment and travelling experience will South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document. **It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.

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