Junior Relationship Manager

1 week ago

Centurion, South Africa PSG Insure Full time

**Job description**:
The Junior Relationship Manager is responsible for managing business partner relationships and to identify new and develop current business resources.

**Responsibilities**:

- Manage relationships with business partners
- Identify new and develop current business resources
- Enhance growth of Portfolio allocated by retaining of business and managing the quality of endorsements (Renewals), New Business and renewals, upselling of VAPS and any related risk
- Managing unpaid, endorsement reports, assist broker with daily endorsement reports
- Attending to all actions and managing unprofitable and profitable brokers. Managing Multi-claimants
- Communicate and educate brokers on business processes (Underwriting, Claims etc )
- Identifying possible conversion opportunities
- Understanding of processes and SLA
- Completeness of minutes
- Understand and assist partners with relevant system.

**Skill sets required**:

- Matric
- NQF Level 4 - Full qualification (short-term insurance) as set by regulation
- Regulatory Examination Level5 successfully completed
- Minimum 5 years’ relationship building and management experience
- DOFA confirmation from FSCA
- Tial Connect system experience will be an advantage
- Good Verbal and Written Communication Skills
- Systems Skills and knowledge (Excel, Genasys & Various Internal Systems)
- Negotiation Skills
- Relationship building
- Solution and process driven
- Interpersonal Skills
- Good Time Management Skills (Planning and Organizing)
- High Stress Tolerance & Resilience

Ability to commute/relocate:

- Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)

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