Receptionist

1 week ago

Bellville, South Africa Pepkor Speciality Full time

Pepkor Speciality is seeking to employ an energetic, passionate customer services oriented **Receptionist** for our Pepkor Speciality Head office.

**Key Responsibilities**:

- Deal with telephone calls, requests and interruptions with the highest degree of efficiency and professionalism.
- Ensure all employees adhere to all related protocols and business rules for entering and exiting the building
- Announce visitors timeously and efficiently to the correct people and ensure all visitors are welcomed and updated on all relevant protocols
- Sign for goods received and arrange delivery to the correct departments/individuals.
- Assist with administration, reporting duties and ordering of basic consumables and stationery.
- Monitor access to the building
- Manage all boardrooms to ensure they are set up for meetings, catering arrangements if required
- Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff.
- Establish and maintain effective working relationships with colleagues and the general public.
- Responsible for the neatness of the reception area

**Qualifications**:

- A Secretarial Diploma, Matric or an equivalent qualification.

**Knowledge, Skills and Experience**:

- A minimum of **three year's **relevant experience gained in the managing and operating of a busy switchboard
- Excellent language skills (verbal and written) in English, and ability to converse in a second official language would be an advantage.
- Proficiency in the latest Google Suite packages or Microsoft packages essential
- Essential to have your own vehicle to travel to work due to operational requirements of opening and closing the office building.
- Must be able to present themselves and the company in a professional manner.
- A strong service orientation and excellent relationship-building and networking skills.
- Excellent telephone etiquette and communication skills.
- Excellent interpersonal skills with pleasant and friendly demeanor.
- Discreet when handling confidential information.
- Communicate effectively at all levels both within, as well as outside the company.
- Remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances.
- Excellent time management, planning and organizing skills.
- Self-motivated, take responsibility and have a sense of pride in their work.
- Be accurate, attention to detail and be reliable in meeting set deadlines.

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