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Receptionist/administrator

2 weeks ago

Bellville, South Africa TAH Animal Hospital (Pty) Ltd Full time

The position will often be the first contact a pet owner has with a practice and is therefore a critical role in determining the client experience and reputation of the practice in their local community.

If you are excited by the prospect of making a difference by offering support, paying attention to detail, and the efficient running of the Bellville practice and TAH as a whole, then our team is looking for you to join the team.

**Responsibilities**:

- Provide excellent customer service.
- Ensure a positive and seamless customer experience during appointments and over the telephone by providing timely assistance, clear communication, and personalized service.
- Coordinate reception operations: Complete front office reception processes accurately and maintain back office admin processes accurately.
- Oversee reception and shop area

Requirements and skills:
Education: Grade 12

Work Experience: 2-3 years’ experience in a client-facing role. Previous experience in a veterinary practice is an advantage.

Skills: Bilingual (English & Afrikaans), Computer Literate, Product Knowledge, Switchboard

What we offer:

- Competitive salary and attractive benefits
- Exciting personal development opportunities

PLEASE NOTE: Only suitable applicants will be contacted as part of the shortlisting process.

**Job Type**: Permanent

Ability to commute/relocate:

- Bellville, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have good communication skills?

**Experience**:

- Admin receptionist: 2 years (preferred)