Floor Supervisor

2 days ago

Cape Town, South Africa Surgo HR & Training Full time

Our client is a prominent private company that owns a number of established outlets in the Western Cape. They are expanding and have a need for enthusiastic people to support this growth, which includes a Floor Supervisor position based in Eerste River, Cape Town

**Job Purpose**:
The purpose of the Floor Supervisor is to effectively plan, control and monitor the performance of the floor department including groceries, perishable, frozen and back up areas and ensure they operate at an optimal level.

**Responsibilities**:
Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important

Handle all customer questions and concerns

Use customer suggestions and complaints to guarantee that the needs of the customers are being met

Ensure staff adheres to required customer service

Meet sales target - develop and implement strategies to meet sales targets.

Meet gross profit targets - develop and implement strategies to meet GP targets

Maintain expenses within budget

Contain shrinkage within the budget - develop and implement shrinkage controls

Wastage - consistently monitor wastage and develop and implement methods to reduce wastage

Performance per product category. Optimize sales m/² for each department by setting targets per product category

Evaluate rate of sale / product category and implement recommendations for improvement

Identify ideal stock levels per product category

Determine range per product category

Evaluate ordering record per product category in relation to rate of sale

Evaluate delivery schedules and implement recommendation for improvement om a monthly basis

Conduct spot checks of the products received daily

Assist with category stock counts cyclical schedule and investigate variances

Ensure best methods for stock rotations and ensure compliance

Evaluate stock levels according to rate of sale

**Skills Required**:
Honest and trustworthy

Customer service orientated and a willingness to deal with people every day

Ability to create teamwork environment

Attention to detail throughout the store

Ability to identify and solve problems

Take initiative

Communication skills in order to train staff members and communicate problem areas

Accurate with figures

Attention to detail - Accurate

Commitment to Perishable and quality

Good people management skills

Be able to take initiative

Be able to delegate effectively

Be able to operate independently and as part of a team

Good administration skills

**Qualification and requirements**:
Grade 12

2 years managerial experience

Salary - Market related

Working hours - Monday to Sunday, Rotational shifts

  • Floor Supervisor

    2 weeks ago

    Cape Town, South Africa Tjing Tjing Full time

    Tjing Tjing is looking for an experienced Floor Supervisor to join our team. Daily tasks include: guiding front of house staff during trade; ensuring guests have a pleasant experience; liaising with managers; listing bookings; problem solving; etc. Characteristics/ skills ideal for this position: organised; communicative; welcoming; level-headed; wine...

  • Junior Floor Supervisor

    2 days ago

    Cape Town, Western Cape, South Africa Sports Science Institute of South Africa (SSISA) Full time R120 000 - R240 000 per year

    Job Title:Junior Floor SupervisorLocation:Western Cape, Cape Town, Newlands - SSISA & Old Mutual GymEmployment Type:12 Months - Fixed TermRemunerationMarket-relatedWorking HoursShift Based, inclusive of weekends - 21 hours per weekJob purpose:The Junior Floor Supervisor oversees day-to-day activities on the gym floor, ensuring a clean, safe, and welcoming...

  • Floor Supervisor

    1 week ago

    Cape Town, South Africa The Foschini Group Full time

    **Job ID**:12167 - **Position Type**:Full-Time - **Job Function**:Retail Stores - **Workplace Type**:Stores - **Division**:TFG Sports Division - **Province**:Western Cape - **Location**:Cape Town Central - **Suburb**:Table Bay Harbour (Cape Town) Position Description: Are you is passionate about our brands and would like to join a leading retailer? As a...

  • Retail Floor Supervisor

    7 days ago

    Stellenbosch, Western Cape, South Africa Matie Shop Full time R80 000 per year

    Matie ShopThe Stellenbosch University Matie Shop is the official merchandise store of Stellenbosch University. This unit resides outside the traditional University framework in a spin out company, Factory 209 (Pty) Ltd, which is 100% owned by SU (Stellenbosch University). We are the official buyers and distributors of all SU branded apparel, gifting and...

  • Banqueting Floor Supervisor

    2 days ago

    Cape Town, Western Cape, South Africa The President Hotel Full time R250 000 - R400 000 per year

    The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for an experienced Banqueting Floor Supervisor to join our team.We are seeking an enthusiastic and detail-oriented Banqueting Supervisor to oversee the smooth running of conferences, events, and banquets. The ideal candidate will have strong...

  • Floor Manager

    2 days ago

    Cape Town, South Africa The Foschini Group Full time

    **Job ID**:11312 - **Position Type**:Full-Time - **Job Function**:Retail Stores - **Workplace Type**:Stores - **Division**:TFG Jewellery Division - **Province**:Western Cape - **Location**:Cape Town Central - **Suburb**:Cape Town (Cape Town) Position Description: Are you is passionate about our brands and would like to join a leading retailer? As a Floor...

  • Site Supervisor/assistant

    6 days ago

    Cape Town, South Africa Superior Cleaning Solutions Full time

    Dear Applicant, We are carpet cleaning and floor maintenance company seeking a site supervisor/assistant. We offer contract and ad hoc services to the residential, commercial and hospitality markets. Remuneration: **Salary**: R7000.00 per month. Fuel allowance will be included. Minimum Requirements: - Computer literacy (Word, Excel, Outlook) -...

  • Floor Supervisor

    3 weeks ago

    Cape Town, South Africa Cotton On Careers Full time

    Do you love Streetwear? We're a youth street brand that is accessible to our edit customer aged We empower our community to express themselves through fashion, music, sports and art - because we believe in more than just selling clothes. We believe in real people, real stories & real connection. We thrive off culture. Everything that we do is anchored in...

  • Junior Production Supervisor

    2 days ago

    Cape Town, South Africa Frozen Fairy Full time

    Duties will include: - Supervise the factory floor employees ensuring that the production floor runs smoothly and efficiently. - Assist the production employees, by guiding and having a hands-on approach. - Ensure products meet the required standard. Carry out timely inspections investigate discrepancies and report accordingly. - Management and limitation...

  • Floor Supervisor- V&a Waterfront

    2 weeks ago

    Cape Town, South Africa Adidas Full time

    J OB PURPOSE Ensures that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives; 3) overseeing the daily operation of the store and assuring compliance with adidas Retail policy and...