Retail Floor Supervisor

4 days ago

Stellenbosch Western Cape, South Africa Matie Shop Full time R80 000 per year

Matie Shop

The Stellenbosch University Matie Shop is the official merchandise store of Stellenbosch University. This unit resides outside the traditional University framework in a spin out company, Factory 209 (Pty) Ltd, which is 100% owned by SU (Stellenbosch University). We are the official buyers and distributors of all SU branded apparel, gifting and accessories.

We are looking for an enthusiastic and experienced Retail Floor Supervisor to join our team. The ideal candidate will be a hands-on leader with strong people skills, excellent product knowledge, and a passion for delivering exceptional customer service. You will be responsible for supervising day-to-day floor operations, managing POS, and supporting sales staff, ensuring the sales floor runs smoothly and efficiently.

Some duties and Responsibilities are as follow:

  • Supervise and motivate sales associates to achieve daily and monthly sales targets.
  • Ensure high levels of customer satisfaction through excellent service standards.
  • Assist the floor manager with staff schedules, breaks, and daily floor coverage.
  • Oversee stock replenishment, visual merchandising, and store presentation.
  • Oversee weekly stock takes and check SKU's and pricing are correct.
  • Handle customer queries, complaints, and escalations professionally.
  • Conduct daily floor walk-throughs to assess cleanliness, displays, and compliance.
  • Train, coach, and mentor new and existing team members.
  • Monitor and report on sales performance and operational efficiency to the floor manager.
  • Support the floor manager with opening and closing procedures and daily cash-ups.

Requirements:

  • Grade 12 / Matric or equivalent qualification NQF 4
  • Minimum of 3 years' retail experience, with at least 1 year in a supervisory role.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Ability to work flexible hours, including weekends and public holidays.
  • Proven ability to meet sales goals and manage a team effectively.
  • Proficiency in POS systems and Microsoft Office.
  • Flexible and Adaptable.
  • Fluent in English and Afrikaans.

Please submit your resume for Sefora Mokone attention If you do not hear from us within 2 weeks of the closing date, please consider your application unsuccessful.

Job Types: Full-time, Temporary

Pay: R8 000,00 - R10 000,00 per month

Ability to commute/relocate:

  • Stellenbosch, Western Cape 7600: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High School (matric) (Required)

Experience:

  • Supervisory: 1 year (Required)
  • Apparel Retail: 3 years (Required)

Work Location: In person

  • Floor Supervisor

    6 days ago

    Cape Town, South Africa The Foschini Group Full time

    **Job ID**:12167 - **Position Type**:Full-Time - **Job Function**:Retail Stores - **Workplace Type**:Stores - **Division**:TFG Sports Division - **Province**:Western Cape - **Location**:Cape Town Central - **Suburb**:Table Bay Harbour (Cape Town) Position Description: Are you is passionate about our brands and would like to join a leading retailer? As a...

  • Floor Supervisor

    2 weeks ago

    Cape Town, South Africa The Foschini Group Full time

    **Job ID**:12167 **Position Type**:Full-Time **Job Function**:Retail Stores **Workplace Type**:Stores **Division**:TFG Sports Division **Province**:Western Cape **Location**:Cape Town Central **Suburb**:Table Bay Harbour (Cape Town) Position Description: Are you is passionate about our brands and would like to join a leading retailer? As a Floor...

  • Floor Supervisor

    1 week ago

    Stellenbosch, South Africa Le Chant Wine Bar Full time

    **Restaurant in Stellenbosch hiring**: **Floor Supervisor** **Salary**: R 15 000.00 (negotiable) **Key Performance Areas incl.**: - Customer service with attention to detail - Developing and maintaining relationships with guests and staff - Supervision of front of house and beverage staff - Strong administration skills - Understanding and ensuring the...

  • Floor Supervisor, Mr Price Home, Eikestad Mall, Stellenbosch

    3 weeks ago

    Stellenbosch, South Africa Mr Price Group Full time

    Overview Job title: Floor Supervisor, Mr Price Home, Eikestad Mall, Stellenbosch Job Location: Western Cape, Stellenbosch Deadline: October 30, 2025 Responsibilities Inspire and motivate your team to deliver outstanding customer service. Manage daily store operations, ensure product availability, and visual merchandising excellence. Provide product knowledge...

  • Floor Supervisor, Mr Price Home, Eikestad Mall, Stellenbosch

    4 weeks ago

    Stellenbosch, South Africa Mr Price Full time

    Floor Supervisor_Mr Price Home, Eikestad Mall,Stellenbosch : Are you ready to lead, inspire, and style your way to success? Join our team as a Floor Supervisor at Mr. Price Home! As the driving force behind our store's success, you'll lead a dynamic team, curate stunning displays, and ensure every customer leaves with a smile. Take charge, make a difference,...

  • Floor Supervisor, Mr Price Home, Eikestad Mall, Stellenbosch

    1 week ago

    Stellenbosch, South Africa Mr Price Group Full time

    **Floor Supervisor_Mr Price Home, Eikestad Mall,Stellenbosch**: Are you ready to lead, inspire, and style your way to success? Join our team as a Floor Supervisor at Mr. Price Home! As the driving force behind our store's success, you'll lead a dynamic team, curate stunning displays, and ensure every customer leaves with a smile. Take charge, make a...

  • Floor Supervisor

    1 week ago

    Cape Town, South Africa Tjing Tjing Full time

    Tjing Tjing is looking for an experienced Floor Supervisor to join our team. Daily tasks include: guiding front of house staff during trade; ensuring guests have a pleasant experience; liaising with managers; listing bookings; problem solving; etc. Characteristics/ skills ideal for this position: organised; communicative; welcoming; level-headed; wine...

  • Retail Store Supervisor

    4 days ago

    Milnerton, Western Cape, South Africa test 1 Full time R400 000 - R600 000 per year

    Energetic, Self-Motivated and Disciplined People's Person with a passion for detailed and accurate administrative processesSpecific Conditions of Employmenta. You will be required to Control, Direct and Assist in multiple areas within your allocated Store.b. You will be required to participate in Daily Morning Meetings, Floor Walks and Training Interventions...

  • Retail Supervisor

    1 week ago

    Cape Town, Western Cape, South Africa Spc Full time R17 500 - R27 500 per year

    Do you have a passion for retail and a talent for leading teams on the floor?We're looking for a confident and hands-on Retail Supervisor to support store leadership in driving sales, delivering top-tier customer service, and ensuring smooth daily operations. Key Responsibilities:Supervise and guide team members during shifts to ensure exceptional customer...

  • Floor Supervisor, Mr Price Home, Eikestad Mall, Stellenbosch

    3 weeks ago

    Stellenbosch, South Africa Mr Price Group Careers Full time

    Floor Supervisor_Mr Price Home, Eikestad Mall,Stellenbosch : Are you ready to lead, inspire, and style your way to success? Join our team as a Floor Supervisor at Mr. Price Home As the driving force behind our store's success, you'll lead a dynamic team, curate stunning displays, and ensure every customer leaves with a smile. Take charge, make a difference,...