Project Coordinator

**Overall Job Purpose**
Assists Project Managers during the development of major projects from commencement to completion. Monitors progress of the development projects within his/her area of responsibility and assists the Project Manager with the documentation when necessary.

**Key Stakeholder Management including Communication and Interaction**

**Internal**: Payment Association of South Africa (PASA) Executives, Relevant Committees and Workgroups, PASA Functional areas

**External**: PASA members and non-members, Payment Clearing House: Participant Groups (PCH PG) representatives, PCH System Operator
***(PSO), System Operators (SOs) Third Party Payment Providers (TPC), South African Reserve Bank (SARB), National Treasury, Financial Sector Conduct Authority, International Payment System Bodies and Regulators.

**Project Management Support**:

- Performing project administrative functions such as organise and coordinate meetings, planning sessions, scoping sessions and workshops and associated logistics within time requirements
- Ensuring that meeting rooms are prepared, and all technology is functional to allow for effective engagements
- Record minutes, decisions, risks, issues, and actions at meetings and on-time distribution of all documentation/reports and filing of project documentation (Project Administration Audit Checks)
- Keep an action log and follow up on agreed actions from meeting with Project Managers or Project Stakeholders
- Handle general project communication and administration activities
- Assist and/or prepare project performance reports, dashboards and/or presentations to provide a comprehensive view of a project
- Provide support to project managers with changes in existing projects or execution of additional projects that cause changes to project schedules
- Ensure accurate distribution of reports to relevant stakeholders
- Facilitate approval/sign-off processes
- Identify potential risks involved in delivery and timelines

**Stakeholder Management**:

- Build and maintain sound relationships with project stakeholders
- Understand the deliverables of internal and external project stakeholders and contribute to success through support

**Networking**:

- Cooperate and work with others, encourage a positive team spirit
- Exercise a considerable degree of initiative in the execution of duties and perform duties independently
- Portray a professional image and a high degree of social skill when dealing with colleagues and stakeholders
- Keep abreast of changes and trends in project management

**Role/Person Specification**

**Education and Experience Required**:

- 3-5 years of hands-on experience as a project administrator or coordinator, with at least 2 years or more involved in complex multidisciplinary projects or multiple projects/programmes in the financial services and banking industry.
- A tertiary qualification in project management would be advantageous.

**Knowledge**
- Knowledge of Project Management Methodologies
- Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word)
- Knowledge of MS Project
- Knowledge of financial processes (e.g., invoicing and budgeting)
- Knowledge of project portfolio office (PPO)is an advantage

**Skills**
- Excellent communication skills (verbal and written)
- Strong planning and organizing
- Strong relationship-building and interpersonal skills
- Ability to work independently and to collaborate with others
- Build credibility and trust
- Ability to analyse problems and make decisions
- Ability to work under pressure
- Diligent attention to detail and quality
- Experienced in reporting and report writing i.e. Can summarize important information accurately and ensure that the key message does not go missing in translation
- A strong team player with team leadership potential
- Demonstrating resilience