Specialist Trainer

2 weeks ago

Johannesburg, South Africa Motus Corporation Full time

JOB DESCRIPTION:
The Specialist Trainer is responsible for delivering high-impact training and coaching interventions that align with regulatory requirements (e.g., FAIS, TCF), enhance product knowledge, and support performance improvement across business units. The role includes digital learning integration, face-to-face training & assessments, continuous skills development, and fostering a culture of learning.

DUTIES/RESPONSIBILITIES:

- Conduct product knowledge training and accreditation as per business unit requirements
- Manage soft skills training per business unit
- Deliver ad-hoc training based on business needs
- Conduct soft skills & sales training as per business unit requirements
- Update training material to meet the business & regulatory standards
- Provide post-training reports & feedback to business units
- Identify training needs in collaboration with business leads Unit/on an ongoing basis
- Co-ordination, administration of the E-learning system, and in-person training schedules & logistics
- Contribute to continuous improvement of learning and development
- Communicate progress and outcomes of learning initiatives
- Report monthly to relevant stakeholders
- Daily administration
- Schedule and conduct coaching sessions in all call centres
- Identifying areas of strength and improvement in individual staff and communicating this to managers
- Handling queries and resolving problems when they arise within the Business Unit
- Plan and Organise training correctly and timeously
- Ensure training delivery is aligned to FSCA regulations, TCF principles and business requirements
- Ensure accurate feedback on delegates' progress is communicated to the business
- Conduct knowledge and skills assessments
- Support onboarding with structured induction programmes
- Support DOFA management by tracking compliance deadlines (RE, qualification, COB).

EDUCATION/MINIMUM REQUREMENTS/EXPERIENCE:

- Grade 12 /Matric
- Qualification in Training and Development NQF 4 or 5 (Advantageous)
- 2 Years+ experience in short-term insurance coaching/training
- RE1 & RE5 / FAIS qualification
- Minimum 1-2 years’ experience in Learning and Development
- Experience in Coaching, Training and Development in a call centre environment
- Excellent presentation and facilitation skills
- Excellent communication skills (verbal and written) Passion for Learning and Development
- Proficiency in Excel, with the ability to work effectively with large datasets
- Familiarity with digital learning tools (Articulate, MS teams, Learner Management systems)
- Experience in training and coaching employees and representatives to obtain their RE qualification for all FSP

OTHER REQUIREMENTS:

- Able to interact with a wide variety of people
- Energetic
- Ability to adapt to change
- Excellent time management and attention to detail
- Confident and positively assertive
- Accuracy of work required at any time
- Outgoing & vivacious personality
- Ability to work well under pressure and handle pressure
- Strong team player
- The ability to meet deadlines
- Proactive and a solutions finder / problem solver
- Operates with a positive attitude
- Honesty, reliability & integrity
- Ability to effectively handle challenging situations
- Self-starter / self-motivated
- Resilient
- Collaborative
- Clear credit and criminal record
- Own and live up to the Company values

  • Product Specialist-

    3 weeks ago

    Johannesburg, South Africa Essential Recruitment Solutions Full time

    Product Specialist/Trainer Calling all product specialists within the Medical sectors. Positions available in Vaal region, Westrand, and Jhb. The Product Specialist/Trainer is responsible for supporting sales in all product trainings nationally on all product groups: Anesthesia, Monitoring, Ventilation, and WPI. The Product Trainer will provide support to...

  • Lead - Trainer

    1 week ago

    Johannesburg, South Africa Sutherland Full time

    **Company Description** About Sutherland**: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process...

  • Field Trainer

    1 week ago

    Johannesburg, South Africa Prestige Cosmetics Group Full time

    **FIELD TRAINER - CHANEL SOUTH AFRICA** **Description** *** The Field Trainer will work closely alongside the National Training Manager to ensure consistency in service delivery, product knowledge and the client experience. The Field Trainer will prepare, provide and facilitate classroom and instore training. **RESPONSIBILITIES** **Education &...

  • Operations Trainer

    2 weeks ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: **Training facilitation**: The T & E Operations Trainer supports the vertical businesses by facilitating training in the following ways: - Delivers new hire training programs to new employees within operations. - Incorporates learning objectives, activities and...

  • Inland Regional Sales Manager – Specialised Beverages

    3 weeks ago

    Johannesburg, South Africa Zeebra Junction Specialist Recruitment Full time

    Overview Are you a results-driven sales leader with a passion for beverages, hospitality, and on trade solutions? My client, a leading specialised beverage supplier, is seeking an experienced Inland Regional Sales Manager to oversee and drive growth across the Inland Region. This is an exciting opportunity to lead a high-performing team, build strong...

  • TECHNICAL TRAINER – 12-Month Contract, R540K PA – Advance conservation across Africa through im[...]

    3 weeks ago

    City of Johannesburg Metropolitan Municipality, South Africa Acuity Consultants Full time

    Job Description This role is a unique opportunity to travel across parks throughout Africa, working directly with on-the-ground teams to drive effective technology adoption and support conservation efforts where they happen. This 12-month Technical Trainer role is initially Johannesburg based, then on-site, paying R540K per annum. THE COMPANY: This...

  • Title: Maths Specialist

    1 week ago

    Johannesburg, South Africa Allan and Gill Gray Philanthropy Full time

    **Purpose of Role**: Maths Specialist is to support the implementation of the Maths strategy across all the implementation interventions from a central oKice. This will involve working with the provincial teams and supporting their maths intervention programmes, participation in the ongoing materials development and review, training of the Numeracy Academy...

  • Technical Trainer

    7 days ago

    Johannesburg, South Africa Executech Full time

    Heres an exciting growth opportunity for a Solar Electrician with amazing people skills at a growing Solar company! This is a job for someone who is carving out a career for themselves in the solar industry and who loves being onsite and talking to people all day long! **Minimum Requirements**: - Electrical Qualification - 2 4 years solar experience -...

  • Technical Trainer

    1 week ago

    Johannesburg, South Africa Executech Full time

    This is a rapidly growing Solar company that prides itself on providing quality solar solutions. They are offering an exciting growth opportunity for a Solar Electrician with strong people skills who enjoys sharing industry knowledge. Based in Joburg, this role requires travel around South Africa, giving training to sales staff, installers and suppliers on...

  • Nandoca Experience Specialist

    2 weeks ago

    Johannesburg, South Africa Nandos Careers Full time

    The Nandoca Experience Specialist is responsible for the management and enhancement of existing Nandoca Experience initiatives and to support howe they are embedded across the Company, including Nandoca communication, employee surveys and goal management. **Minimum Requirements**: Relevant HR qualification (NQF 7) Degree in Industrial Psychology or...