Quality Manager

7 days ago

Amanzimtoti, South Africa Treetop Talent Full time

We are recruiting for a **Quality Manager** for our clients based in Durban South within the womens personal care and toiletries industry.

**Desired Experience and Qualifications**
- Relevant degree/qualification
- 5 years post qualification experience (preferably in FMCG environment)
- 3 years Proven Leadership Experience
- Good understanding of ISO standards and requirements
- Experience working with multi-discipline teams
- Good computer skills - MS office
- Excellent communication skills (verbal, written and presentation)
- Excellent decision-making skills

**Personal Attributes**
- Ability to lead and manage a team with a hands-on approach - proven track record
- Strong analytical and problem-solving ability (use logic and reasoning-based approach to ensure the best solution is implemented)
- Be able to write clear, concise and informative reports that highlight the main findings
- Be able to discuss quality standards and how to accomplish them with other employees
- Attention to detail
- Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flaws
- Interpersonal skills
- Ability to operate under deadlines while still meeting standards
- Ability to multi-task and work under pressure

**Responsibilities**
- Manage both quality control and quality assurance to ensure that final product continually meets the standards required, ensuring customer satisfaction
- Manage workflow and quality of output of the quality team
- Ensure all policies, procedures and quality initiatives are effectively implemented
- Implement quality objectives in line with business objectives
- Investigate customer complaints and ensure effective measures are put in place to prevent

reoccurrence
- Provide accurate feedback to relevant stakeholders
- Investigate root causes of defects and nonconformances and recommend solutions for quality issues
- Input in quality audits
- Work with management teams to provide recommendations and solutions to quality issues
- Work closely with supply chain, operations and marketing teams to ensure quality is always

maintained
- Conduct risk assessments and ensure effective control measures are in place
- Report on the quality of products throughout all phases of production
- Assess and review all quality control verification checks to ensure conformance
- Manage the control and standards of the laboratory, laboratory equipment and housekeeping,

ensuring reliability and functionality
- Onboard and train new quality team members
- Manage consumable budget for laboratories
- Stay up to date with new quality control techniques and methods

**Application to contain Updated CV, Matric certificate and academic transcripts**.

Application Question(s):

- Do you have strong numeracy skills? Matric Maths mark of 60% and above?

**Education**:

- Bachelors (required)

**Experience**:

- post qualification quality management: 5 years (required)
- quality within FMCG: 5 years (preferred)
- ISO standards and requirements: 3 years (required)

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