Claims Technical Specialist
2 days ago
**Responsibilities**:
- Oversee and Resolve Technical Queries and Complex Claims
- Lead, mentor, and support a team of claims professionals
- Monitor and improve claims processes to ensure efficiency and compliance
- Analyze claims data to identify trends and recommend improvements
- Collaborate with internal departments (e.g., Underwriting and Distribution) to resolve complex cases
- Quality Control and Compliance
**Skill sets required**:
- Matric
- NQF Level 4 - Full qualification (short-term insurance) as set by regulation
- Regulatory Examination Level 5 successfully completed
- Minimum of 5-7 years in claims handling, with expertise in technical aspects of Personal and Commercial claims management.
- DOFA confirmation from FSB
- Experience in Recovery and Liability claims processing will be an advantage.
- Strong ethical standards
- Technical Expertise
- Analytical and Problem-Solving Skills
- Good verbal and written communication skills
- Mentorship and Leadership
- Results & detailed orientated
Work Location: In person
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