Project Coordinator

**Job Role Profile**:
**Project Co-ordination and Alignment**
- Support monitoring of all projects at top level and coordination of projects
- Support vendor management
- Assist in coordinating cross-departmental projects and key milestone deliverables
- Assist in resolving programmed/project bottlenecks and cross-departmental issues
- Align programme/project activity with Business project management policies and practices
- Develop and maintain programme/project schedules templates
- Assist to priorities programme/project activity
- Ensure clear ownership and responsibility for all programme/project tasks
- Identify and report potential programme/project delays and ensure these are addressed
- Assist in identifying programme/project interdependencies and ensure these are accounted for in the project plans
- Develop and maintain the programme/project risk register and ensure all risks are addressed
- Enable effective communication between all project stakeholders and participants
- Report on programme/project progress, issues and risks and how these are being addressed
- Escalate issues which are not resolved by the project team as necessary.
- Adhoc reporting when required
- Responsible for effective document filing

**Relationships**
- Cultivating and maintaining excellent working relationship with customers, internal and external.
- Maintain good internal relationship with EBU Sales, Sales Enablement, Project Lead and any other relevant departments.
- Attend customer meetings as required, both internal and external
- Liaison between Customer, Sales and Solution Planning to ensure smooth processing of transactions.

Project Administration
- Documentation control for auditing purposes
- Maintaining the segment project register
- Identifying and highlighting non-contributory expenditure
- Opening and loading of all projects onto a tool - managing the project lists on a project management tool
- Maintenance and updating of Business Client Services Project Management templates
- Scheduling program meetings and minute taking
- Maintaining library of all project documentation
- Take minutes of meetings and distribute accordingly
- Tracking of the statuses of all meeting action items

**Quality Control**
- Work consistently according to predefined standard operating procedures
- Understand the quality standards of the job and the consequences of not maintaining quality focus and operate appropriately
- Identify processes and procedures where the quality of work may be improved.

**Supervisory / Leadership / Managerial Complexity**:

- Adopt a customer centric approach
- Build employee relations and collaborative teamwork
- Build professionalism, loyalty and commitment to the organization
- Communicate actively and effectively resolving any potential conflicts that may arise
- Have the self-insight and flexibility to adapt to different situations
- Live the Brand - change and influence employees behaviour

**Education: Global Education Standards**
- 3 year Degree / Diploma in Commerce (Financial /Marketing / Communication) or related
- Project Management foundation would be an advantage

**Experience**:

- Minimum of 3 years’ experience within the telecommunications /or similar environment in a project co-ordination related role,
- Minimum 2 years’ experience in working with Project Management fundamental business principles and functions
- Minimum 3 years’ experience in dealing with vendors/ customers

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)