Delivery Lead

Job Title- Delivery Lead- Location- Selby - Johannesburg, GP 2001 ZA (Primary)- Occupational Level- Senior Management- Job Category- Project Management- Job Type- Permanent- DescriptionBankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.

PURPOSE
The main purpose of the Delivery Lead is to take overall responsibility for project delivery for a specific business area. The role will include providing leadership for portfolio analysis and management, demand, and resource management, and being accountable for the performance of these functions. The Delivery Lead role will ensure alignment with the BankservAfrica strategy and delivery.
- The Delivery Lead will oversee a multi-disciplinary team including but not limited to Business Analysts, Programme Managers, Project Managers, and Project Administrators; and develop a feasible allocation or reallocation plan for resources across the projects within the area and where necessary work with other delivery Leads to address resource constraints across the BankservAfrica project portfolio.
- Some of the primary tasks to ensure the achievement of the goal of the delivery process include:
- assessing the suitability of projects and programmes for inclusion in the respective portfolios managed by the ;
- maintaining a beneficial and manageable mix of projects and programmes within the portfolios in line with the organisation strategy, business plan, and scorecard;
- maintaining processes, procedures, standards, and ways of work in the respective business area.
- You will engage with the following stakeholders:
- Business unit executives and their Manco
- Senior management and key stakeholders across the organisation
- Potentially engage with BankservAfrica clients (external) and regulators
- Your key responsibilities include:
- Manage “portfolio” budgets and costs relevant to the department/area. “Portfolio” in this context refers to a specific business area like IT, Customer, Product, or Shared Services.
- Build capability and future talent within the area and related to requirements in the respective Portfolio.
- Coach managers and technical specialists.
- Manage relevant stakeholders.
- Responsible for risk and compliance management as related to projects in the portfolio.
- 1-year departmental plans translated into quarterly targets.
- Manage delivery relationships and alignment with stakeholder expectations.
- Ensuring required compliance with EPMO standards, Enterprise Risk, and Internal Audit.
- Governance and assurance alignment within the EPMO.
- Manage the terms of engagement and service level expectations with the respective Portfolio management and EPMO team.
- Alignment of deliverables and implementation expectations.
- Strategic portfolio planning and implementation feedback.
- Alignment of delivery with strategic objectives.
- Contribute to the development of processes and procedures and reporting.
- Provide guidance in terms of methodology and ways of work.
- Assisting in the resolution of escalated issues and driving appropriate corrective actions.
- Ensuring there is allocation of required resources and skills across projects and programmes in the assigned area.
- Managing stakeholder relationships including communications with stakeholders.
- Managing both the dependencies and the interfaces between projects and programmes.
- Managing consolidated risks to ensure successful outcomes.
- Providing input into Change Navigation and Benefits Management plans.
- Providing consolidated reporting on the overall progress of projects and programmes at regular intervals.
- Anticipating and managing issues, initiating management interventions as required.
- Influencing the team and leveraging lessons learnt from past experiences.
- Oversee the management of projects/programmes as needed.
- QUALIFICATIONS / KNOWLEDGE- Bachelor degree with honours or equivalent Post Graduate Degree - preferred
- PfMP certification (preferrable)
- PMP certification
- Required computer literacy levels in the MS Office suite and applicable Programme Management Applications
- EXPERIENCE- Minimum 8 years’ experience in Project Management and allied disciplines
- Experience in Payments and Banking industry will be an advantage
- Experience in budget management.
- Experience in facilitating meetings and consultations with internal and external stakeholders at various levels.