External Product Support

6 days ago


Gauteng, South Africa BMG - Bearing Man Group Full time

**Purpose**:
A support role in line with the Divisional objectives, providing product and sales support to Branches in the form of product information, pricing guidelines, client enquiry identification and pricing for Branch submission, price and product maintenance assistance, market intelligence and other general support functions associated with growing sales and BMG market share in the Maintenance & Environmental Chemical product sales.

**Roles & Responsibilities**:

- To promote divisional growth through excellent and speedy Branch service.
- Product identification and Branch assistance with quoting or contracts / tenders and ensuring margins are achieved while maintaining competitiveness.
- Quote follow ups.
- Assisting Branches with stock management initiatives, price overrides, top-ups, and backorders, order approvals, stock adjustments.
- Stock ordering/processing of orders placed and expediting of orders with BMG Suppliers.
- Maintaining / building supplier relationships.
- Maintaining Supplier information, catalogue requests and new product information.
- Compiling of special offers, brochures, training manuals in conjunction with the marketing department and external product support.
- Product Maintenance.
- Stock takes counts when required, physical identification of samples and assisting the warehouse with receiving from time to time.
- Actively pursue an attitude of learning and growth, including cross skilling and share product knowledge within the BMG network, thereby developing a knowledgeable and proficient sales force.
- Air and Sea freight Quotes and Orders, ensuring cost effective quotes and on time delivery.
- General sales, administrative functions, and utilisation of the Office package.
- Working with other departments such as Logistics, Shipping, IT, Finance to ensure complete and successful service to our internal stakeholders, the BMG Branch network.

**Minimum Requirements**:

- Grade 12
- Related technical and or business qualification would be advantageous.
- Computer literate, Microsoft Excel level 2 or higher, and PowerPoint especially.
- Product Knowledge on relative products
- Good written and verbal communication skills.
- Kerridge experience will be an advantage or other ERP experience.
- Sales experience on the Maintenance & Environmental Chemical product range.

**Personality Type / Attributes**:

- Attention to detail.
- Good at handling diverse situations
- Multitasker
- Strives to deliver high service levels in everything they do.
- Someone who takes initiative.
- Logical thinker.
- Positive attitude.

**Job Types**: Full-time, Permanent

Work Location: In person



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