Contract Manager
6 days ago
**About Us**:
As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity. Tsebo Cleaning Solutions a division of Tsebo Solutions Group is now the third largest cleaning provider in South Africa with over 150 contracts across the country and a staff compliment of over 12,000 cleaning professionals. We provide hospital-level cleaning services, no matter the environment - a heritage that translates into a service ethos and cleaning standards of the very highest quality.**
Duties & Responsibilities**:
The purpose of this role is overseeing the daily workings of the organisation operations and maintain a high-quality standard of organisations deliverable in line with site specific SLA’s. - Managing client relationship, - Perform cleaning and equipment inspections - Ensure sites are managed according to budgeted costings and growth targets. - Ensure all healthcare standards are adhered to in line with Infection Control practices - Management and training of staff on site including supervisor(s) - Controls the Clients chemicals i.e. dilution, mixing and issuing of the chemicals - Maintain the cleaning programme and use initiative on when to be flexible regarding staffing - Will be responsible for audits done on site by the Client(s) (Standard Operating Procedures) - Ensure correct product obtained by following correct processes - Do daily checks and follow-ups - Must be able to solve problems by using initiative - Must report maintenance, safety concerns to manager day to day as they arise**
Skills and Competencies**:
- Minimum of 5 years’ experience in a similar environment on middle management level - Experience in managing large compliments of people and a large client portfolio - Understand cleaning principles and knowledge of company policies and procedures - Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s - Business management principles, including proven financial skills - Strong people skills and knowledge or Industrial relations - Strong on client relationships and strong communication skills
**Qualifications**:
- Minimum Matric - Relevant tertiary qualification and/or Retail environment experience
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