New Business Manager

**DUTIES AND RESPONSIBILITIES**:

- Responsible for identifying and developing new business opportunities, including franchise expansion, partnerships, and new market entries
- This role involves strategic planning, relationship building, market analysis, and execution of initiatives to drive growth and profitability
- The New Business Manager plays a key role in expanding the brand’s footprint and ensuring long-term success in a highly competitive market

**BUSINESS DEVELOPMENT & GROWTH STRATEGY**:

- Develop and implement strategies to identify and capture new business opportunities, including opening new locations, expanding into new markets, and securing franchise agreements
- Conduct market research to identify potential areas for expansion and evaluate competitive positioning
- Analyze industry trends and customer preferences to support strategic decision-making

**FRANCHISE DEVELOPMENT**:

- Collaborate with the franchise development team to recruit and onboard new franchisees
- Develop and maintain relationships with franchise partners, ensuring alignment with brand standards and growth objectives
- Assist franchisees with site selection, feasibility studies, and negotiation of contracts and leases

**MARKET ENTRY AND EXPANSION**:

- Evaluate potential markets for new store openings, considering demographic data, consumer behavior, and local competition
- Manage the process of opening new restaurants, including planning, permitting, and coordination with cross-functional teams
- Ensure new locations meet operational and financial targets

**STRATEGIC PARTNERSHIPS**:

- Identify and pursue strategic partnerships with third-party organizations that can help drive business growth
- Negotiate contracts and agreements with external partners to maximize value for the business
- Explore opportunities for co-branding, joint ventures, or other collaborative initiatives

**FINANCIAL AND PERFORMANCE MANAGEMENT**:

- Prepare financial projections and business cases for new business ventures, including revenue forecasts, cost analysis, and return on investment (ROI) evaluations
- Monitor the performance of new stores and business ventures, ensuring that they meet or exceed financial targets
- Report regularly to senior management on the progress of new business initiatives

**CROSS-FUNCTIONAL COLLABORATION**:

- Work closely with marketing, operations, finance, and supply chain teams to ensure the successful launch and operation of new business ventures
- Collaborate with marketing teams to create promotional strategies that drive customer traffic and brand awareness in new markets
- Coordinate with operations teams to ensure operational excellence at new locations

**CUSTOMER ACQUISITION & RETENTION**:

- Develop and execute strategies to attract new customers to new business ventures, leveraging digital marketing, loyalty programs, and in-store promotions
- Monitor customer feedback and adjust business strategies to improve customer satisfaction and retention

**COMPLIANCE & RISK MANAGEMENT**:

- Ensure that all new business ventures comply with local regulations, health and safety standards, and brand guidelines
- Proactively identify and mitigate risks related to new business operations and market entry

**REQUIREMENTS**:

- 5+ years of experience in business development, franchise management, or operations within the QSR, retail, or hospitality industry
- Proven track record of identifying and securing new business opportunities
- Strong strategic thinking and business acumen
- Excellent negotiation, communication, and relationship management skills
- Ability to analyze financial data and market trends to make informed decisions
- Strong project management skills and the ability to handle multiple initiatives simultaneously
- Proficient in Microsoft Office Suite and business planning tools
- Must have experience in new business development and site scouting
- Must be able to travel as this role requires travel mainly on the road