Support Representative: Centre of Excellence

**Who we are** We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio. Our client is a rapidly expanding Christian church group with a large and diverse property portfolio across Africa. We are seeking an experienced Head of Real Estate to lead our client’s regional real estate expansion, ensuring the strategic and efficient management of acquisitions, disposals, leases, and overall asset management. **Why choose us** Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. **About the role** As a key member of the Regional Property team, the Support Representative: COE Representative will provide crucial support to Transaction Managers in overseeing real estate transactions across the client's diverse portfolio in Sub-Saharan Africa. This role will contribute to the successful execution of transactions, ensuring that real estate activities align with the organization’s rapid growth objectives. The Centre of Excellence is responsible for developing and promoting best practices, expertise, and innovation in real estate transactions. Additionally, it will drive continuous improvement, standardisation, and knowledge sharing across the organisation's three property regions in Africa. The above will be achieved through an understanding of how the client’s values may influence and impact real estate decisions, ensuring that our approach effectively supports our client’s unique real estate needs. **What you will be doing** **Transaction Management Support** - Assist in preparing initial drafts of business cases for real estate transactions. - Support the end-to-end process of real estate transactions, ensuring accurate documentation, regulatory compliance, and adherence to organizational standards. - Collaborate with Transaction Managers to maintain accurate records in CBRE’s Customer Relationship Management (CRM) tool TransAct, ensuring real-time data updates. - Act as a "Checker" at transaction close-outs, verifying that governance documentation is complete before finalizing agreements. - Take meeting minutes and track follow-up actions from governance meetings, including monthly portfolio review meetings. - Identify opportunities to streamline workflows and improve operational efficiency within the transaction management platform. - Assist in training stakeholders on best practices, system usage, and policy adherence through webinars, guides, and one-on-one coaching. - Maintain accurate records of support interactions, transactions, and compliance checks to ensure transparency and accountability. - Prepare ad hoc presentations and reports, including generating insights from TransAact and the lease management database. **What you will bring** - Bachelor’s degree or equivalent qualification (Real Estate or related discipline preferred). - Minimum of 2 years’ experience, preferably in a multinational environment. - Experience with commercial lease/freehold transactions is an advantage. - Excellent written and verbal communication skills. - Strong attention to detail and ability to manage multiple priorities. - Familiarity with commercial leases and other real estate-related documentation. - Basic understanding of accounting, budgeting, and financial analysis. - Strong organisational and problem-solving skills. - Sensitivity to cross-cultural environments and ability to work effectively in diverse teams. - Ability to comprehend and interpret complex real estate related documents. - Strong written communication skills, with the ability to prepare reports and business cases. - Fluency in English is required. This is an exciting opportunity for a driven and detail-oriented professional to contribute to the strategic real estate growth of our client across Africa. If you meet the qualifications and share the vision, we encourage you to apply.