Sportsbook Call Centre Manager

Your key job responsibilities as the Sportsbook Call Centre Agent in Johannesburg will include: - Provide advice to customers who place online sports bets - Respond to technical and/or account related queries raised by customers - Research required information by using available resources e.g. sport shows on television, to adequately respond to queries -...

Our client is looking for a sports enthusiast, self-driven and innovative individual to join our Sportsbook team as Sports Product & Trading Manager in Johannesburg. The incumbent will lead the alternative gaming strategy and business objectives, providing thought leadership and advice on sports betting product performance, revenue growth, operational...

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They are looking for a **Copywriter (Sportsbook)** to join their team in **Johannesburg**. If you can look at a set of keywords, figure out what someone searching for those phrases wants to know, and write it clearly and succinctly...

We are seeking a Sportsbook CRM Manager to oversee customer relationship management operations for our global sportsbook. This role is highly operational and dynamic, requiring close collaboration with trading, marketing, customer support, affiliates, and external CRM providers. The successful candidate will manage campaigns, monitor performance, track bonus...

Our client is searching for a **Sportsbook Fraud & Risk Manager **to join their team in Johannesburg A sportsbook Fraud and Risk Administrator is responsible for leading Fraud teams and mitigating customer risk through effective analysis of accounts and group trends, prediction of future fraud trends and proactive implementation of prevention measures; thus...

We are looking for a skilled Call Centre Manager who can lead our helpdesk and agents to better performance and improve service quality. The Call Centre Manager will assist in establishing call centre objectives, provide agents with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call centre data, and...

Title: Call Centre ManagerLocation: Sandton / RosebankAbout UsAt Quantanite, we are a premier BPO provider committed to delivering exceptional customer service solutions. Our work environment is dynamic, inclusive, and fosters innovation, collaboration, and professional growth. If you are passionate about leading teams, optimizing operations, and enhancing...

Job includes basic salary plus commission Overseeing daily operations of the call centre. Hire, onboard, train call centre personnel. Meet set sales targets. Must be customer service orientated & energetic, previous experience in call centre management an added advantage **Salary**: R10,000.00 per month

**FUNCTIONS**: Build and maintain a world-class customer care environment that empowers staff to exceed objectives. Provide measures to ensure customer satisfaction. Implement company policy and procedures consistently. Implement effective processes and monitor success. Build relationships and networks that support data call centre success. Ensure that...