Contact Centre Consultant

WhatsApp Contacts for Application.. 0837424951 / 0633275822 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints. NO EXPERIENCE REQUIRED. Training will be Provided. Roles - Answering or making calls to...

**Duties & Responsibilities**: 1. Contact prospective clients and existing members to setup appointments 2. Record reasons and feedback for all leads and quotes generated 3. Achieve conversion ratio when speaking to clients, appointments to successful business generated 4. Attending to sales telephone enquiries 5. Achievement of monthly sales call...

**Contact Centre Manager (JB1538)**: Woodmead, Johannesburg, Gauteng - Customer Service **Contact Centre Manager (JB1538)** **Woodmead, Sandton** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and...

Responsible for planning, developing, and managing the overall Contact Centre strategy. Including resource planning such as labour force and management of the Contact Centre. Tracking, measuring, and reporting of the overall Contact Centre productivity and efficiency. Ensure that the corporate standard service levels met and maintained. To monitor...

Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

Johannesburg – HybridIn this position, you'll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at   We give you a world of potentialReporting to the Regional Manager for Contact Centre, the role manages the...

JOB DESCRIPTIONJohannesburg – HybridIn this position, you'll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at .We give you a world of potentialReporting to the Regional Manager for Contact Centre, the role manages...

Job DescriptionJohannesburg - HybridIn this position, you'll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at We give you a world of potentialReporting to the Regional Manager for Contact Centre, the role manages the...

**3. Key Performance Areas**:Core, essential responsibilities / outputs of the position (KPA's) **Task Complexity**: **Operational Planning** - Optimise and align operational targets, processes and systems to business strategy of the Customer Experrience and Enterprise Business Unit - Compile the Functional Unit Business Plan and manage the plan in line...

Contact Centre Manager Computershare South Africa Johannesburg – Hybrid Job Description In this position, you’ll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. Reporting to the Regional...