Implementation Specialist
4 days ago
Implementation Specialist - Midrand South Africa
Purpose of the Job
Ensures the implementation of software by configuring ECM solutions, creating client requirement specifications, presenting presentations to clients, and leading the software implementation process.
This role is primarily responsible for the implementations of the software suite (Vault Management and Business Intelligence software) in South Africa and Africa regions. The ECM products are used by Central Banks, Commercial Banks, and other bulk cash processing organisations.
The ECM Implementation Specialist will work closely with the local Project Manager to deliver the implementation of ECM ISA solution at SBV and support the local sales manager in ECM pre-sale activities.
Software Implementation:
Implements ECM software for clients by configuring solutions, creating
specifications, working with development teams and leading the implementation
process.
- Education
- Educated to degree standard in a technical discipline or equivalent standard
- Technical/Computer Knowledge
- PC literate (Fully proficient with XP, MS office, particularly Word, Excel PowerPoint, and Outlook)
- Ability to use Project tools e.g., MS Project, Visio, and MS etc
- IIS, Networking, Load Balancing skills
- Good knowledge of Windows XP, Windows 7, Windows 10, Server 2014, Server 2016, VMware, and Citrix knowledge would be beneficial.
- Good knowledge of PC skills including Networking and Internet technology would be beneficial.
- Experience
- 5+ years proven experience in an implementation position and have delivered high value.
- Strong understanding of projects life cycle.
- Experience of delivering high value projects in a project management or implementation position.
- Understanding of software development methodologies, technologies, and tools
- Experience of delivering high value projects in a project management or implementation position.
- Competent in process analysis and risk assessment/mitigation
- Working Conditions
- Extensive travel by any mean appropriate (Car, Public Transport or Air)
- Typical work requires 40 hours. Position may require additional hours to complete special projects or meet deadlines
- Legal
- Valid driver’s license
- Own reliable vehicle
- Valid passport
- Clear Credit & Criminal Record
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