Senior Governance Specialist

**ROLE PURPOSE**
The Governance Specialist is responsible for designing and implementing the Governance Structures within Nexio and to abide by the ISO Disciplines. He/She will be responsible for guiding and assisting process owners in Developing and Managing their specific disciplines in an efficient and effective manner.

The Governance Specialist will interact with Nexio third party Vendors to ensure adherence to the standards within the Defined Nexio/Vodacom Framework.

The Governance Specialist will be responsible for the end to end, implementation, and management of the Integrated Management System (IMS)

**ROLE REQUIREMENT**
- Align the “Context of the Organisation” (Clause 04) with the Strategy of the
- Review and maintain alignment of the Governance Structures with the Strategic Objectives of the Company.
- Design and Report on Overall Governance Structures.
- Identify and Report on Non-Conformities.
- Action Non-Conformities
- Design and Implement Governance Structures that meet:

- Business Requirements
- Operational Requirements
- Seamlessly integrate the above two requirements so as to have mínimal impact to Business Operations
- Monitor and Measure Performance of Individual ISO Disciplines
- Deliver Governance Services with Minimal Impact to the Business and its resources by seamlessly integrating disciplines and abstracting complexity of the system from the user base.
- Provide fresh approach to Governance through digitalisation.
- Provide Leadership and Guidance to Executive and Process Owners alike. Guide, coach and mentor Nexio through a Continual Service Improvement Lifecycle strategy to ensure consistent and improved Service Delivery to Internal and External “interested Parties”.
- Design and implement an ISO IMS to accommodate the following ISO standards, including:

- ISO 9 001
- ISO 20 001
- ISO 27 001
- ISO 24 001
- ISO 45 001
- Assist Nexio in Designing process that meet the requirements of the Standards
- Ensure adherence to the
- Audit and rectify processes to ensure Continual Service Improvements
- Liaise and Interact with Nexio 3rd Parties to ensure conformity to ISO 9 001 Standards i.e.:

- BSI
- BSI Auditor
- 3rd Party Contractors e.g., Health and Safety
- Take the lead in ISO Audits and interact with the Nexio Auditors
- Implement corrective actions as noted by the Auditors
- Guide Nexio with regards to best practice in Implementing and Managing an IMS and the associated
- Manage and Control the Documents associated to the Standards including:

- Consolidation of Documentation
- Dispersant of Documentation
- Version and updating of Documentation
- Integrating the ISO Disciplines into the functional Business Units and to ensure a holistic approach is adopted throughout the organisation
- Assist Nexio in Commercial and Budget Cycles

Additional requirements:

- This Role requires a holistic approach and understanding in implementing a Governance Structure and Framework that incorporates all aspects of the Nexio Business, including customers and vendors alike.
- Practical innovation and fresh ideas are key to ensuring successful implementation of ongoing Governance Management and Maintenance of the Governance Structures

**JOB SPECIFIC REQUIREMENT**
- Strong skills in Data Management Structures
- Strong Skills in Implementation of Data Structures to Achieve:

- Consistent Data Capture
- Repeatable methods of collecting and collating data
- Strong analytical and reporting skills
- Strong Technical skills in SaaS offerings (Implementation and Management) to accommodate the building and Management of Solutions
- Strong skills in process design utilising the Microsoft Stack of Technologies

**QUALIFICATIONS & EXPERIENCE**
- + 5 Years ISO Experience
- COBIT optional Advantage
- ITIL Certification
- ISO 9000 Certification
- Technical Certifications advantageous