Scrum Master

2 days ago

Johannesburg, South Africa Project Management Connection Full time

**Job Purpose**:
This position will play a key role in the Division’s transformation to a Scaled Agile Framework, a way of working that is anchored in continuous improvement, lean product delivery, business agility, and customer centricity.

**Key Outputs may include but are not limited to**:

- Facilitate team organization and agile ceremonies, such as sprint planning, daily standups, reviews/demos, and retrospectives
- Assist with release planning and communication
- Facilitate continuous improvement and the development of a learning culture on teams
- Understand and analyze performance measurements to facilitate team improvements
- Maintain velocity, burn down/up reporting and communicate team progress
- Ensure team is working efficiently towards clear, aligned sprint goals
- Remove impediments and make issues and problems visible; escalate as necessary
- Assist with dependency management and cross team coordination
- Build and maintain a trusting and safe environment where problems can be raised without fear of blame, judgment, or retribution
- Serve as the primary communicator of dependencies, timelines, and constraints for the team
- Empower the team to make appropriate commitments through story selection and task definition
- Grow team confidence to experiment, iterate, evolve, and learn
- Act as a buffer between external distractions to minimize disruptions
- Perform other duties as required and assigned by manager and upper management
- Seek out continuous learning and growth opportunities

**Work Experience**

**Required**
- Three years of Scrum Master or equivalent experience in Agile development including coaching on agile methodologies
- Ability to work as part of a geographically dispersed team
- Ability to adapt to a changing environment
- Must be self-motivated and know when to seek guidance
- Solid stakeholder management, conflict resolution, and negotiation skills

**Technical Skills or Knowledge**

**Required**
- Solid written and verbal communication skills, interpersonal, and collaborative skills; ability to communicate effectively to both technical & non-technical audiences
- Knowledge of agile methodology and scaled framework like Scrum, Kanban, SAFe etc.
- Not afraid to raise issues and inspire change while being comfortable dealing with situations of conflict, ambiguity, and uncertainty
- Experience with Mobile product development highly desirable
- SAFe or other project certifications highly desired
- Wellness or insurance industry or related experience desirable Preferred (would be advantageous)
- ServiceNow ITBM (Information Technology Business Management)

**Personal Attributes or Competency Profile**
- Values Drive
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Drives Results
- Problem Solver

**The Company Leader**

**Leaders**:

- are inspirational leaders who live the values and believes in the core purpose
- are humble
- treat others with care, dignity and respect
- ensure that the business case prevails
- have a bias for action
- understand that people are the company’s greatest asset
- build an environment for optimal performance
- set ambitious goals and implement the highest standards
- are students and masters of communication
- never stop learning
- have and express strong beliefs and views, yet are open-minded and support the chosen path

**Role Specific Behaviours**:

- Ensures accountability
- Action oriented
- Interpersonal savvy

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