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Scrum Master

2 weeks ago

Johannesburg, South Africa PPS Group Full time

**Main duties and responsibilities**:
**Facilitation, Coordination, Problem Solving, Continuous improvement, Maintaining Quality, Coaching.**

Facilitates events and the team’s progress toward team goals:

- The Scrum Master is trained as a Team Facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. They help the team focus on creating increments of value each iteration and achieving daily and iteration goals in the context of the current Program Increment (PI) Objectives
- Facilitate team events, including, where applicable, the daily stand-up, iteration planning, iteration review, and iteration retrospective ensures they are productive and kept within the timebox
- Assist the team in preparation for key activities, including PI Planning, System Demos, and the Inspect and Adapt

Coordinates with other teams:

- The Scrum Master supports the team’s efforts to continuously improve communications and relationships with other teams. They frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness (see Program Increment for more details). They also often help the team build effective relationships with the System Team, User Experience, Architecture, and Shared Services. It is important to note, however, that the responsibility for inter-team coordination cannot be delegated entirely to the Scrum Master; every team member shares responsibility in that regard

Problem solving:

- Many blocking issues will be beyond the team’s authority or may require support from other teams. The Scrum Master supports the team in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Iteration

Continuous improvement:

- Help the team improve and take responsibility for their actions and facilitates the team retrospective. Teach problem-solving techniques and help the team become better problem-solvers for themselves
- Focus on ever-improving team dynamics and performance and coach the team in self-management. Help the team resolve interpersonal conflicts and challenges and identify opportunities for growth. Escalate people problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals

Maintaining Quality:

- Foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams

Coaching:

- The Scrum Master supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams, participating in the Scrum Master Community of Practice, and supporting the organisation’s SPCs
- The Scrum Master works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream

**Education**:

- Matric (Grade 12)
- Bachelor’s degree or Diploma in Computer Science or Information Science or Information Technology
- Certified Scrum Master (SAFe Scrum Master, Scrum Alliance)

**Experience**:

- 4 - 5 years’ experience leading teams as a Scrum Master in an Agile environment in IT, Financial Services or Consulting essential
- Experience as part of an Agile software delivery team as a Business Analyst, Product Owner, Agile Project Manager preferred

**Knowledge and Skills**:

- Group facilitation approaches
- Good knowledge of servant leadership
- Scrum/agile software development methodologies
- Software development
- Coding and designing
- Business process and analysis
- Product backlog understanding and management
- User stories knowledge

**Competencies**:

- Working with people and teams
- Persuading and influencing
- Decisiveness
- Creative and innovative thinking
- Development orientation
- Effective communication
- Enabling team success
- Interpersonal effectiveness