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Administrator with Customer Services

2 weeks ago

Bellville, South Africa Job Crystal Full time

A dynamic, vibrant and growing cosmetics business is looking for passionate Sales Floor Consultants to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and liaising with the member as to when it will be dispatched before allocating the order to the correct Processing team.

Location: Bellville, Cape Town, South Africa

**DUTIES & RESPONSIBILITIES**:

- Able to identify problems/concerns with execution of duties and inform relevant parties
- Communicate between teams positively and confidently to achieve goals
- Consistently check the detail and quality of every job executed
- Carry out repetitive and admin-intensive tasks for long periods of time
- Implement the company values and culture in the execution of duties and through interactions with all

**REQUIREMENTS**:

- Grade 12 or equivalent is advantageous
- Relevant computer skills / certifications
- Office administrative skills
- Ability to handle multiple tasks and projects with high attention to detail
- Excellent written and communication skills
- Computer literate MS Office, Word/Excel/Power Point

Personal Competencies:

- Must have HIGH attention to detail
- Strong numeracy skills and able to multitask
- Must be a team player and be able to communicate information through teamwork
- Goal driven, Service Delivery and Member satisfaction should be your passion
- Excellent verbal and written communication, with English the main medium of communication and other South African/ African languages an added advantage
- Must show commitment - the position requires flexibility and after-hours availability when required (especially during peak periods)
- Must be able to work well under pressure and achieve deadlines within a fast-paced environment
- Must be computer Literate - excellent Microsoft Office Suite proficiency required

Pay: Up to R11 000,00 per month

**Experience**:

- Customer service: 1 year (preferred)