Reservationist

6 days ago


Cape Town, South Africa ASARA WINE ESTATE AND HOTEL Full time

Reservationist

Asara Wine Estate and Hotel situated in Stellenbosch has the above position available for a friendly, hardworking, and reliable individual.

**Duties and Responsibilities**
- Handling all reservations, including individuals, corporate, contracted, groups and company reservations in an efficient, accurate, timely and professional manner.
- Assisting guests with personal preferences
- Follow up on enquiries, quotations and provisional bookings
- Payment management - invoices / credit card payment links. Follow up on payments
- Compiling of reservations reports, monitoring of occupancy rates and forecasts

**Skills needed**
- Excellent communication skills (Verbal and Written) both with regards to interpersonal & telephone manners
- Excellent command of English
- Experience in booking systems (Protel) and Microsoft Office
- Detail-orientated & accurate
- Willingness to learn

**Qualifications and Experience**
- Matric
- 2-3 years’ experience in reservations role, preferably in 5star environment

Please submit your CV, with a clear photo a cover letter, your salary expectation and contactable references in order to be considered for this role.

**Job Types**: Full-time, Permanent


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