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Quality Assurance Assistant
2 weeks ago
**Responsibilities**:
- Assist the Quality Assurance Manager in developing and managing the quality management system in line with initiating ISO 9001: 2015.
- Assist the Quality Assurance Manager in developing, implementing, and reviewing policies and procedures in support of a quality management system.
- Assist in maintaining effective internal control systems that ensure compliance with standards, policies, and procedures.
- Provide support to various departments to comply with all standard operating procedures and processes.
- Log all complaints on the system and ensure that required reports are available for analysis.
- Conduct Root Cause Analysis, Corrective and Preventive action for internal customers.
- Assist in creating an environment of compliance, continuous improvement, and sustainability in support of internal processes
- Compile PIF (product information files) for internal customers
- Prepare audits checklists in advance and lead a process approach based internal audits.
- Ensure that internal audits and corrective actions are completed in a timely manner
- Prepare and issue audit reports inclusive of findings
- Serve as Document Controller, Lead Auditor, and Auditor Trainer for the company.
- Accountable for the assurance and maintenance of controlled documents for the site, to ensure correct implementation, access, and upkeep of documents in line with electronic document management system.
- Assist with periodic reviews and updates of work instructions.
- Assist in maintaining and controlling work instructions and forms, develop and coordinate processes as necessary.
- Assist other departments with quality issues, concerns, or documentation.
- Provide job-related training and ensure that all training is documented.
- Lead a process approach based internal audits.
- Liaise with external calibration service providers.
- Assist with reporting and analysis of annual Document Review metrics.
**Requirements**:
- Grade 12 or equivalent is a requirement.
- ISO 9001:2015 Quality management system qualification is a requirement.
- Certification in quality assurance is an advantage.
- Minimum of 2 years’ experience in internal auditing in a quality assurance environment is a requirement.
- Minimum of 3 years’ experience working in a quality assurance environment is a requirement.
- Experience working in the cosmetics, manufacturing, or related industry an advantage.
