Journeys and Automations Specialist

2 weeks ago


Johannesburg, South Africa Profession Hub Full time

**Skills and Qualifications**:

- Bachelor’s degree advantageous
- Experience with SQL Server databases and Transact-SQL
- Advanced Excel (Pivot, VLOOKUP, etc.)
- Experience with SSRS
- Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
- Experience in building report models with visualisation tools (Power-BI advantageous).
- Good applied statistics skills, such as distributions, statistical testing, regression, etc.
- Comfortable Optimising campaigns based on performance.
- Gathering learnings and competitor insights and incorporating these into campaigns
- Implement tests, and learn strategies and campaigns.
- Able to report back to and work effectively with stakeholders to improve Automations and Journey performance.
- Project management skills
- Excellent written and verbal skills

**Duties and Responsibilities**:

- Develop effective and efficient automations for segment journeys.
- Monitor journey health.
- Identify potential process improvements and areas within the business for the BI team to get

involved.
- Preparing reports and presentations and deriving business insights
- Ad hoc analysis (scenario modelling, impact analysis etc.)
- Develop, test, and implement data driven (SQL) reports
- Identify new process improvement opportunities
- Analyse customer behaviour, market trends and demographics



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