Banking CX Specialist: Journey

**CX Delivery Specialist**- ** Title**: CX Delivery Specialist- ** Requisition**:142679- ** Closing Date**: 07 November 2025- ** Specialist Recruiter**: William Mtsweni- Job Family- Marketing, Communication and Research- Career Stream- Market Research and Customer Insights- Leadership Pipeline- Manage Self: Professional (MSP)- ** Job Purpose**- Design...

CX Delivery Specialist Requisition: Closing Date: 07 November 2025 Specialist Recruiter: William Mtsweni Job Family: Marketing Communication and Research Career Stream: Market Research and Customer Insights Leadership Pipeline: Professional (MSP) Job Purpose Design customer and end-user-centred experiences for all relevant products services and channels to...

A financial institution based in Johannesburg is seeking a dynamic Customer Experience Specialist to manage and execute customer experience campaigns. The ideal candidate will have a BCom degree, at least 3 years of relevant experience, and strong skills in building relationships and managing risks. The role offers opportunities for collaboration across...

**Job Classification** - Job Family- Marketing, Communication and Research- Career Stream- Market Research and Customer Insights- Leadership Pipeline- Manage Self: Professional (MSP)- FAIS Affected**Job Purpose** - Design customer and end-user-centred experiences for all relevant products, services and channels, to deliver value to our customers and...

A leading financial organization based in Johannesburg is looking for a dynamic Customer Experience Specialist. This role involves managing campaigns across various channels, engaging with stakeholders, and enhancing the overall customer experience. Candidates should have a relevant BCom degree and at least 3 years of experience in customer experience,...

Job Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...

We are looking for a strategic and creative Customer Experience Designer for a contract within one of our Financial Services clients. We require at least 3 years of experience in customer research, journey mapping, and experience design. This role is ideal for someone who thrives on solving complex customer challenges and is passionate about creating...

**The CX Consultant will be tasked with**: - Playing the voice of the customer in a multi-disciplinary team, delivering varied CX consulting solutions from CX strategy to design and implementation - Adherence to agreed delivery principles, approaches, tools and methods - Leading interactive sessions with stakeholders such as customer journey mapping...

We are looking for a strategic and creative **Customer Experience Designer** for a contract within one of our Financial Services clients. We require at least **3 years of experience** in customer research, journey mapping, and experience design. This role is ideal for someone who thrives on solving complex customer challenges and is passionate about creating...

A consultancy firm in Johannesburg, Gauteng is seeking a Martech Product Specialist to enhance customer experience through effective use of marketing tools and automation. The ideal candidate will have a degree in Marketing and at least 3 years of experience in relevant roles. Responsibilities include managing marketing technologies and optimizing customer...