Utilities Billing Controller

4 days ago

Johannesburg, South Africa CBRE Excellerate Full time

**Purpose of the Job**

Perform a management and support function in the Utilities department and for Utilities Managers, ensuring that the operation and processes run smoothly, efficiently and effectively

**Role Objectives /Responsibilities**
- To compile monthly billing for clients in line with the required SLA with final sign off:

- Billing balancing and comparison report for all utilities
- Import File - reconcile and check ensure accuracy
- Slips - reconcile and check ensure accuracy
- Ensure deadlines are met in accordance with the sla’s as per the contracts
- Compile monthly Landlord reports accurately and timeously
- To report any abnormalities in terms of recoveries
- Ensure all changes captured on MYMCs are implemented within SLA timelines
- Ensure all queries raised on MYMCS are resolved and responded to within SLA timelines
- To undertake tariff confirmations on utility bills annually when new tariffs are applied
- To report on energy management and consumption in the portfolio and for the sustainability report.
- To monitor utilities procedures and compliance within the portfolio
- Meet with clients when needed to resolve queries
- Provide reconciliations and debit \ credit letters to resolve queries
- Provide monthly accruals in line with client deadlines
- Provide budgets annually for client review in line with client’s deadlines
- Track and monitor requests for quotes / client PO /installation and completion
- Monitor monthly municipal accounts and bill verifications provided - highlight any municipal issues and follow up on resolution

**Experience**
- At least 5 years minimum experience within a utility’s environment

**Qualifications**
- Senior Certificate with maths
- Knowledge & Skills
- Aptitude for figures and financial skills
- Basic knowledge of specific discipline
- Legislation and regulations with regards to municipal/government supply and services requirements.
- Industry knowledge specific to area of accountability
- Computer Literacy
- Negotiations skills
- Organising skills

**Competencies**

**Essential**:

- Adhering to Principles and Values
- Delivering Results and Meeting Customer Expectations
- Leading and Supervising
- Working with People
- Following Instructions and Procedures
- Learning and Researching
- Deadline Driven

**Desirable**:

- Adapting and Responding to Change
- Coping with Pressure and Setbacks
- Deciding and Initiating Action
- Presenting and Communicating Information
- Achieving Personal Work Goals and Objectives

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