Utilities Controller

2 weeks ago

Johannesburg, South Africa CBRE Excellerate Full time

**Main purpose / objective of the position**:
Perform a management and support function in the Utilities department and for Utilities Managers, ensuring that the operation and processes run smoothly, efficiently and effectively.

**Role Objectives \ Responsibilities**:

- To compile monthly billing for clients in line with the required SLA with final sign off:_
- Billing balancing and comparison report for all utilities.
- Import File - reconcile and check ensure accuracy.
- Slips - reconcile and check ensure accuracy.
- Ensure deadlines are met in accordance with the sla’s as per the contracts.
- Compile monthly Landlord reports accurately and timeously.
- To report any abnormalities in terms of recoveries.
- Ensure all changes captured on MYMCs are implemented within SLA timelines.
- Ensure all queries raised on MYMCS are resolved and responded to within SLA timelines.
- To undertake tariff confirmations on utility bills annually when new tariffs are applied.
- To report on energy management and consumption in the portfolio and for the sustainability report.
- To monitor utilities procedures and compliance within the portfolio.
- Meet with clients when needed to resolve queries.
- Provide reconciliations and debit \ credit letters to resolve queries.
- Provide monthly accruals in line with client deadlines.
- Provide budgets annually for client review in line with client’s deadlines.
- Track and monitor requests for quotes / client PO / installation and completion.
- Monitor monthly municipal accounts and bill verifications provided - highlight any municipal issues and follow up on resolution.

**Experience / Education**:

- Grade 12 Senior Certificate with Math.
- At least 5 years minimum experience within the utilities environment.

**Knowledge Required**:

- Aptitude for figures and financial skills.
- Adequate knowledge of specific discipline.
- Legislation and regulations with regards to municipal/government supply and services requirements.
- Industry knowledge specific to area of accountability.
- Computer Literacy.
- Negotiations skills.
- Organising skills.

**Competencies Required**:
**ESSENTIAL**:

- Adhering to Principles and Values and high level of integrity.
- Delivering Results and Meeting Customer Expectations.
- Working with People.
- Leading and supervising.
- Following Instructions and Procedures.
- Learning and researching.
- Deadline Driven.

**DESIRABLE**:

- Adapting and responding to changes.
- Coping with pressure and set-backs.
- Deciding and Initiating Action.
- Presenting and communicating information.
- Achieving personal work goals and objectives.

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