Internal Communications Manager

Job Description

Develop and manage integrated, innovative media plans and processes, ensuring efficient spend and achievement of optimal brand exposure.

Hello Future Staff Engagement Manager,

Welcome to FNB. We deliver help to our customers and make meaningful contributions to people’s lives beyond banking.

As part of our team in FNB Life, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Role Purpose
The Staff Engagement Manager will be responsible for planning, coordinating, and executing the annual calendar of initiatives designed to engage, inspire, and connect employees across the business. The role plays a critical part in shaping culture, building morale, and strengthening alignment to company values through creative, inclusive, and impactful staff engagement activities.

Key responsibilities:
Annual Engagement Calendar:

- Develop and manage a structured annual calendar of staff engagement activities aligned to business priorities, cultural moments, and employee needs.
- Ensure a balanced mix of engagement formats, including townhalls, wellness initiatives, heritage and awareness months, volunteering, recognition programmes, and social events.

Planning & Execution:

- Design and implement engagement campaigns, activities, and events that drive participation and foster a sense of belonging.
- Collaborate with leadership, HR, and internal communications to ensure messages and initiatives are consistent and impactful.
- Manage logistics for events and activations, including venues, vendors, budgets, and stakeholder coordination.

Employee Experience:

- Act as a custodian of staff culture, ensuring activities reflect diversity, inclusivity, and the company’s values.
- Introduce creative ways to measure and improve engagement, such as surveys, focus groups, and feedback sessions.
- Champion initiatives that connect employees to business strategy, purpose, and brand identity.

Measurement & Reporting:

- Track participation and impact of engagement activities, reporting insights and recommendations to leadership.
- Use data and feedback to refine the calendar and continuously improve employee experiences.

- Degree or diploma in Communications, HR, Organisational Development, Marketing, or related field.
- 5+ years’ experience in employee engagement, communications, HR, or event/project management.
- Proven track record of designing and delivering impactful employee engagement programmes.
- Experience in driving culture-building initiatives across diverse teams is advantageous

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

- Strong project management and organisational skills.
- Excellent communication and storytelling ability.
- Creative thinker with a passion for people and culture.
- Ability to collaborate across departments and build strong relationships.
- Skilled at managing budgets and working with external service providers.
- Comfortable working in a fast-paced, dynamic environment.
- Passionate about people and culture.
- Energetic, approachable, and able to inspire participation.
- Adaptable and innovative, with a solution-oriented mindset.
- Detail-oriented, proactive, and able to deliver under pressure.

post

fnb

LI-AW1

Job Details

12/11/25