Sales Affiliate Agent

2 days ago

Johannesburg, South Africa Sanlam Full time

**Who are we?** At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities whenit's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.We give them products, services, and solutions that enable them to live and enjoy life on their own terms - in their own way. Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions andhow we approach adding value within the company. **What will you do?** - Responsible for contacting clients according to specified campaigns and scripts to query outstanding payments and escalate to the next level of collection if required. May provide customers with essential and information regarding products and services. Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data. **Minimum Qualification and Experience** **Qualification** - Grade 12/Standard 10/ NQF 4 - RE5 Certificate (As per DOFA date) - Fully FAIS Accredited (As per DOFA date) **Minimum Experience** - Minimum 2 years sales experience in a Call Centre Environment. - Short-Term insurance experience would be advantageous. **Knowledge and Skills** - Undertake Outbound Tele-Sales - Service inbound client queries, requests - Administration and processing - Quality, Compliance and Accreditation **Personal Attributes** - Communicates effectively - Contributing dependently - Situational adaptability - Contributing dependently - Action orientated - Contributing dependently - Persuades - Contributing dependently **Build a successful career with us** - We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. **Core Competencies** - Being resilient - Contributing dependently - Collaborates - Contributing dependently - Cultivates innovation - Contributing dependently - Customer focus - Contributing independently - Drives results - Contributing dependently **Turnaround time** **Our commitment to transformation** At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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