Wellness Assistant

1 week ago

Durbanville, South Africa Wellness Warehouse Full time

**Wellness Assistant**

**Location: Stores - Durbanville, Western Cape**

**Department: Retail - Operations**

**Reporting Line**:Store Leader**

**Job Purpose**:

- To deliver exceptional customer experiences in a specialised health environment.

**AREAS OF RESPONSIBILITY**:
Customer Experience
- Be professional
- Approach all customers, greet, smile and offer assistance
- Identify customer needs in order to provide optimal experience
- Takes responsibility for serving the customer and finding solutions to customers’ queries
- Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available
- Offers alternatives to the customer if merchandise is not available
- Achievement of sales and unit targets
- Knows what new lines and promotions have come into the store
- Specialise in all departments through focussed supplier training and prescribed booklist completion

Store Disciplines & Productivity
- Opening & closing procedures are followed
- To ensure all merchandising principles are in place at all times and that every item is ticketed

Minimise Shinkage
- Ensure accurate stock counts & checking of product expiry dates
- Cash handling - assist at point of sale and with cash ups

**JOB SPECIFICATIONS**:

- Grade 12
- Relevant diploma / short course qualification (Health and wellness modality / Effective selling (retail) / Product specific knowledge) and/or Minimum 3 years retail sales experience (2 years industry specific)
- Fully computer literate
- Very good written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Competency Assessment Achieved

**OFFER**:

- Remuneration based on a ‘cost to company’ model and performance incentives.
- All permanent team members are required to join the company’s provident fund and risk benefit.
- Medical aid options are available.
- 20 days annual leave
- Birthday leave
- Team member discounts on in-store and online purchases
- Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
- Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)

**TO APPLY**:
Pay: R5,000.00 - R9,000.00 per month

**Education**:

- Bachelors (required)

License/Certification:

- Qualification in Complimentary medicine (required)

Ability to Commute:

- Durbanville, Western Cape (required)

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