Credit Controller

1 week ago

Umhlanga, South Africa Armstrong Appointments Full time

The purpose of the position is to drive effective execution of Collection & Receipt management activities as part of the Accounting Hub.

The Collections & Receipt Accountant FSS would be measured on
- Overall effectiveness of the Collections & Receipt accounting hub process
- Operational delivery
- Reporting

**Role and Responsibilities**:

- Operational Responsibilities:_
- Upload bank reports into D365 to facilitate matching of invoices and payments (wherever non-automated)
- Constant monitoring of unapplied cash receipts and follow up with customers/banks to resolve discrepancies (E.g., missing invoice no) - Working with sales team to support intervention on overdue items - Support to RO in dunning/customer dispute management
- Facilitate audits by providing records and documentation to auditors
- Accurate computation & posting of incentives
- Accurate computation of discounts
- Accurate computation of commissions
- Support reporting of discounts/incentives/commissions
- Leadership & Development:_
- Display good team player skills
- Responsible for own learning and development with guidance from team OTC Lead FSS
- Participate in functional and technical training
- Ensure complying with KPIs for the team
- Ensure a ‘customer centric’ and ‘partnership approach’ to develop strong relationships with other working groups
- Effective communication of issues across the accounting hub and working groups
- Provide information to the OTC Lead FSS on work accomplishments, problems, progress in work processes, individuals, and team needs - Provide quality service/ advice in accordance with agreed service standards

Qualifications:

- Bachelor in Commerce / Finance /Accounting

**Experience**:

- Experience:_
- Minimum 1 year in a shared service set up
- Technical Skill required to meet position objectives:_
- Knowledge and experience of D 365 - ERP system
- Expertise in managing collection, receipt processes
- Demonstrated experience in the usage of various technologies for AR processes
- Strong understanding of accounting processes
- Strong understanding of financial reporting processes
- Intermediate to advanced computer skills, especially MS Excel
**Key Performance indicator**
- % Unapplied cash receipts
- No. of escalations from customers on AR Collection accounting hub processes in the last year
- TAT for incentive/discount/commission calculations
- Adjustments in incentive/discount/commission calculations
- % Compliance to internal audit controls
- No. of escalations from customers on OTC processes in the last year

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