Business Administration Assistant

1 day ago

Cape Town, South Africa Rectron Full time

The main purpose of the job is to support the business division within the branch and company as a whole on an admin level.
- Assist other regions in ad hoc queries where they may have a shortage of manpower.
- Assist at reception when either requested to do so by management, due to absenteeism or lunch/tea breaks.
- Manage all the branch PODs and Invoices as well as scanning into the system.
- Assist admin and business staff to control the stock ordering and logistics at branch level.
- Escalate problematic issues to the Business and Branch managers.
- Assist with other job-related duties as and when required.
- General update and maintenance of all admin and filing.
- Delivery Route Reports, scanned to Microfile.
- Sending of delivery route reports to all Branches.
- Sending of updated order list to specifically apponted clients from the Cape Town dealer base.
- Sending of PODs to specifically apponted clients from the Cape Town dealer base.
- Assisting sales team with PODs, Invoices, Serial Tracking and checking to see if orders have been fulfilled.
- General Cape Town Proof of Deliver as well as Interbranch Order queries.

**Education/Qualification**
- Matric

**Skills & Competencies **(general job knowledge & skill sets)
- Strong communication ability
- Ability to work under pressure
- Good organisational skills
- Strong attention to detail
- Well-disciplined individual
- Require training with regard to items

**Experience **(experience required for the job)
- Minimum of 1 years’ experience in a customer or internal relationship role is needed

**Accountabilities**
- Process all orders as required and make sure this process is complete.
- Achieve exceptional ratings in client services

**Job Dimensions**

**Number of Staff**:

- Direct reports: none
- Indirect reports: none

**Budget and Financial responsibilities**:

- Assist in the cash office when and if needed. (when accounts ladies are either on leave or absent).

**Authority**:

- Direct reporting line to the Branch Manager, Business Development Manager and from time-to-time HR in JHB usually under the direction of either Shaun Mahabeer or Avina Maharaj.

**Relationships** Internal**:
- Internal sales and external sales
- Marketing
- Product Specialists
- Product Management Director
- Regional Sales Manager
- Services Department
- Debtors and Creditors

**External**:

- New and existing clients

**Character**
- Discipline
- Commitment to Quality
- Ability to problem solve, yet understand when it is important to highlight a problem to management
- Effective communicator
- Speed and agility
- Teamwork
- Uncompromising Integrity
- Passion for customers

**Review schedule**
- Performance assessment dates: half yearly
- Job rotation areas: to be advised and/or under job function.

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