Analyst - Solar Pv/energy

The Analyst will be responsible for ensuring successful operations of our solar systems once they have been commissioned. The role will include a variety of tasks ranging from managing and supporting the maintenance teams to developing and implementing maintenance plans, data analytics and client relationship management. The Analyst will identify performance issues, monitor the assets through software and assist the team through data analysis to ensure client satisfaction.

**Position of the job in the organisation**:
**Principal responsibilities**:

- Analyse and identify processes breaks and design solutions to resolve issues
- Determines appropriate actions for system issues while monitoring all installed solar assets via Excel Spreadsheet and Databases
- Ensures the systems are performing optimally
- Managing monitoring the software
- Gathers and analyses data to drive business decisions and provide recommendations to senior management
- Leads onboarding meetings with new external partners
- Facilitates weekly discussions with our maintenance teams and providers to review outstanding issues and to dispatch technicians when needed
- Completes requirements gathering and analysis based on business needs
- Monitors system behaviour such as degradation, production, and underperforming systems to ensure optimal performance
- Supports billing Analyst team in accurately invoicing customers from preparation, resolving discrepancies and addressing customer invoicing concerns.
- Facilitates inspections of our solar systems and reviews reports from 3rd party engineering firms to address performance issues and identify problems.
- Develops user guides and job aids to carry out daily tasks and cross-train other team members.
- Reviews and audits own completed work for accuracy, makes corrections when necessary, and timely reports status to management.
- Performs other responsibilities as assigned.

**PERSON DESCRIPTION**

**Experience**:

- 2-3 years experience in the Solar PV industry relating to asset and maintenance management.
- Qualification in engineering: BSc Electrical, Eng., National Diploma (or equivalent)
- Strong analytical and mathematical skills.
- Inverter & solar panel knowledge, including thin film and polycrystalline
- Proficient in MS Word, Excel, Microsoft Projects.

**Advantageous Skills include**:

- Experience as an EPC contractor
- Experience in asset management software and tools.

**Specific Attributes**:

- Demonstrates a drive for results, efficiency and embraces the value of continuous improvement.
- Ability to learn new technology platforms (partner portals, reporting portals, etc.)
- Strong organisational skills and document management skills with acute attention to detail
- Intermediate SQL skills
- Ability to work both independently and as a team
- Ability to navigate your workload by responding to customer system issues first and implementing project related initiatives in downtime.

**What Does Success Look Like?**

**By month 3**:
I will be familiar with our software and finance processes. I will have conducted quarterly reviews; I will know how to identify faults on the platform.

**By month 6**:
I have mastered the platform I will be accountable; I can assist the maintenance manager in improving the scheduling of the tasks based on trends noticed.

**By month 12**:
I can confidently run the Department and have achieved.

**Core Values**:
We hire, reward, and recognise our team against these values. It is imperative that you believe in these values and demonstrates them consistently.
- We are passionate and proud of what we do
- We communicate candidly, especially when it is difficult
- We take the initiative, share our mistakes, and grow together
- We are dependable and take accountability
- No one person is bigger than the solution - no egos