Franchise Executive

A franchise executive plays a senior leadership role within a motor retail organization, overseeing the strategy, growth, and performance of the franchise.

The successful applicant will report to the Motus Retail CEO.

**MAIN PURPOSE**
To lead, grow, and optimise a franchise network by setting strategic direction, ensuring brand consistency, supporting, and driving overall business performance.

**GENERIC OUTPUTS**

**Strategic Alignment**:

- Maximise profitability and sales
- Maximise sales of value-added products
- Sales of parts and servicing of brands
- Identify opportunities to grow brands in region
- Ensure customer satisfaction
- Grow footprint of dealers in region
- Marketing of brands in region
- Strong management and leadership skills required
- Recruit and develop staff in departments
- Attain and maintain Transformation goals
- Guide and mentor employees

**Operations**:

- Increase sales of new, used, workshop, parts in order to achieve Financial Year Budget
- Ensure an excellent level of customer service is adhered to
- Promote and handle events, launches, social media and corporate social responsibility
- Ensure that there is continuous Product and technical training for dealers
- Ensure company complies with Health and Safety regulations and company regulations
- Quarterly Board meeting reporting and attendance
- Implement brands’ CI across all dealers and all advertising
- Quarterly review with all Business units
- Weekly meetings with dealers and review performance MTD

**Financial**:

- Compile budgets and forecasts
- Maximise margin across all product departments
- Analyse and manage costs
- Manage working capital to reduce interest bill
- Manage Stock to acceptable holding levels

**Market share PBIT/ PBT**:

- To develop strategies to drive dealership revenue, profitability and market share in the region
- Develop and implement people capacity plans in line with delivery, performance objectives and budget, in partnership with specialised areas across the value-chain
- To achieve and exceed financial targets, as per agreed budget
- Optimally manage and control the cross-functional areas in the division
- To formulate and implement dealerships practices in compliance with legal requirements
- To ensure customer acquisition and retention via customer focused interventions in the dealership
- To generate enthusiasm and set an appropriate brand example in line with the franchise standards
- Stay informed and up to date regarding competitor intelligence and awareness, via proper market analysis
- Track performance in order to measure and improve operational efficiency for the dealerships
- Create a positive work climate and culture to energies employees, give meaning to work

**Position Knowledge**

- Dealership experience
- Proven management track record
- Knowledge of CPA, FAIS, FIC, POPIA, Right to Repair and other legislation
- Knowledge of Financial Accounts
- Agility in order to cope in a volatile market results
- Good leadership skills in order to drive business
- Ability to solve problems and create new ideas
- Networking skills
- Communication skills
- Presentation skills
- Negotiation skills
- Ability to make decisions

**Position-related Skills**

- Service Driven
- People Orientated
- Results Driven
- Effective Decision Maker
- Strategic thinking ability

**Position Experience**

- Dealer Principal experience is essential
- Previous exposure to various retail motor industry business disciplines within a customer focused
- Retail motor industry experience - mandatory

**Education, Essential Competency Requirement**

- BCom/ other relevant tertiary business/ commercial qualifications (preferable)
- Leading and Supervising
- Persuading and Influence
- Adhering to Principles and Values
- Formulating Strategies and Concepts
- Planning and Organising
- Coping with Pressures and Setbacks
- Entrepreneurial and commercial thinking

**APPLICATION REQUIREMENTS**:

- Applications should be accompanied by a curriculum vitae, copies of certificates, indicating achievements, knowledge, skills and qualifications

- Applicants will have to sign consent for ITC, FIC, criminal checks and relevant psychometric assessments to be undertaken