Franchise Enablement Consultant

Franchise Enablement ConsultantA leading Financial Service Provider (FSP) with a national presence in South Africa seeks a dynamic and driven Franchise Enablement Consultant to join its Short-Term Insurance division. With a robust network of 280 financial advisers, including 50 specialized short-term insurance experts, and partnerships with 122 product providers, this organization is a titan in financial planning and advice. The company is committed to delivering industry-leading solutions while adhering to principles of fairness, integrity, and client-centricity.Job OverviewJob Title: Franchise Enablement ConsultantReporting to: Franchise Enablement ManagerBusiness Unit: Short-Term InsuranceLocation:Centurion The Franchise Enablement Consultant plays a pivotal role in empowering the organizations expanding short-term insurance franchise network. This exciting position drives the success of franchisees by embedding a powerful value proposition, championing operational excellence, fostering technology adoption, and ensuring compliance with regulatory standards. The role is perfect for a proactive, tech-savvy professional with a passion for building relationships, driving performance, and delivering exceptional support in a fast-paced, principles-driven environment.Key ResponsibilitiesThe Franchise Enablement Consultant will ignite the potential of the franchise network through the following responsibilities:Value Proposition Enhancement & DeliveryChampion the Value Proposition: Actively embeds and promotes the organizations compelling value proposition across the franchise network, ensuring franchisees fully embrace its benefits.Empower Franchisees: Guides franchisees in leveraging comprehensive operational, marketing, and compliance support to maximize their success.Build Strong Connections: Cultivates trusted relationships with advisers, fostering collaboration and open communication.Provide Tailored Support: Delivers customized guidance to meet the unique needs of each franchise.Drive Engagement: Facilitates regular check-ins, progress reviews, and feedback sessions to keep franchises aligned with strategic goals.Serve as the Go-To Expert: Acts as the primary point of contact for franchise enablement, ensuring seamless operational support and swift resolution of challenges.Franchise Vesting & Capability DevelopmentSet High Standards: Embeds and monitors consistent operational standards across the franchise network to ensure excellence.Boost Performance: Identifies performance gaps and collaborates with franchisees to develop and execute improvement plans.Mitigate Risks: Assesses and mitigates operational and advice-related risks, ensuring compliance with organizational and regulatory standards.Lead Training Initiatives: Delivers engaging training on risk policies, regulatory expectations, best practices, and the organizations cutting-edge technology ecosystem.Resolve Issues: Investigates incidents of non-compliance, implementing corrective actions to prevent recurrence.Support Onboarding: Guides new franchises through a seamless onboarding process, ensuring smooth integration of business processes.Foster Collaboration: Facilitates knowledge sharing and peer learning among franchisees and advisers to drive collective success.Innovate Continuously: Contributes ideas to enhance the franchise enablement strategy, keeping it dynamic and forward-thinking.Promote Technology Adoption: Monitors technology utilization, troubleshoots user issues, and champions efficient, tech-enabled operations.Principles and CultureThe Franchise Enablement Consultant thrives in a principles-driven environment, embodying the following core values:Client First: Places client needs at the heart of every decision.Integrity and Fairness: Acts with honesty and impartiality in all interactions.Objectivity: Provides unbiased, client-focused advice and solutions.Competence: Maintains high professional standards and expertise.Confidentiality: Safeguards sensitive client and business information.Diligence: Approaches tasks with thoroughness and care.Transparency: Communicates openly and clearly.Professionalism: Upholds ethical conduct in every aspect of the role.Qualifications and ExperienceEducation: A business-related qualification (e.g., Business Administration, Insurance, Operations Management, Risk Management, or related field).Regulatory Requirement: RE5 certification (essential for financial services roles in South Africa).Experience:Proven expertise in short-term insurance.35 years in a client-facing, operations, training, or enablement role.Exposure to supporting decentralized teams or multi-branch operations.Skills and CompetenciesInterpersonal Excellence: Builds strong, trusted relationships with advisers and franchisees.Insurance Expertise: Demonstrates a practical understanding of short-term insurance processes.Communication Mastery: Communicates clearly and effectively, both verbally and in writing.Tech Savviness: Excels in using InsureTech platforms and confidently trains others on digital tools.Attention to Detail: Maintains a sharp focus on accuracy and precision.Initiative and Accountability: Takes ownership of tasks and drives results with a proactive mindset.Other RequirementsDrivers License: Valid drivers license required.Travel: Enthusiasm for national travel to support franchises across South Africa.Why This Role ExcitesThe Franchise Enablement Consultant is at the forefront of transforming the short-term insurance landscape. This role offers the opportunity to:Make an Impact: Empower franchisees to achieve their full potential and deliver exceptional client outcomes.Drive Innovation: Champion the adoption of cutting-edge technology to streamline operations.Build Relationships: Forge meaningful connections with advisers and franchisees nationwide.Grow Professionally: Contribute to a dynamic enablement strategy in a respected, client-centric organization.Join a team that values excellence, integrity, and innovation, and take your career to new heights as a Franchise Enablement Consultant