Facilities Manager

Job Family- Administration, Operations and Facilities
- Career Stream- Facilities
- Leadership Pipeline- Manage Others

**Job Purpose**
- To manage a mini portfolio of properties; one property or a specific facilities management function within a property in order to ensure delivery of facilities management services to the portfolio or property and the clients in support of the Group Property Services strategy and objectives.

**Responsibilities**:

- Monitor and control costs and budget of projects by adhering to the costing requirements as per SLA and obtaining authorisation according to internal policies and procedures.
- Manage and monitor co-location project managers and contractors to ensure that services to the tenants are provided in a timeous and cost effective manner by adhering to the turnaround times and SLAs.
- Ensure compliance of service providers compliance to contract costs and final delivery (snagging) by inspection and ensuring corrective action is taken where required.
- Control and ensure lease payments are made timeously and in line with lease agreement by comparing with the invoice.
- Prepare budgets for required projects and ensure optimal budget expenditure within defines of budget by continuously analysing and taking appropriate corrective actions. Review and arrange authorisation for co-locations budgets.
- Ensure deliverables are provided through effective communication with contractors by building and maintaining strong relationships.
- Understand and document client requirements through listening appropriately and writing minutes of meetings.
- Ensure all tenants requirements are met and maintained by conducting site visits.
- Ensure adherence to policies and procedures by attending the bi-monthly tenant meetings in order to give input, asuring compliance and distribute minutes to Business Banking stakeholders.
- Provide feedback and appropriate resolution for tasks / deadlines not met to stakeholders by escalating identified problems to manager and appropriate business area and sharing information through informal and formal channels.
- Ensure optimal premises management by monitoring and controlling of lease agreements, maintenance and installation of the buildings and equipment according to the business requirements.
- Plan and perform regular preventive maintenance by scheduling and timeously servicing equipment.
- Ensure that adhoc project management is in line with Nedbank policies and procedures by keeping abreast of the current South African relevant legislations.
- Mitigate risk and assists BU with facilitating of the business continuity by enforcing adherence with the regulations and compliance of the Occupational Health and Safety (OHSA) and Business Continuity Plans (BCP)
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Preferred Qualification- Certificate: Project Management
- Minimum Experience Level- 5 years experience in the facilities/ projects environment

**Technical / Professional Knowledge**
- Administrative procedures and systems
- Budgeting
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Project Management
- Behavioural Competencies- Applied Learning
- Communication
- Collaborating
- Work Standards
- Managing Work
- Technical/Professional Knowledge and Skills
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_