Sales and After Sales Specialist

**JOB DESCRIPTION**

Position Detail

Job Title Sales and After Sales Specialist Direct Line Manager Regional General Manager

Job Grade Patterson: C Upper Department Sales

**PURPOSE STATEMENT**
- To maximize sales to meet monthly sales and after sales targets within an agreed region, and to build solid customer relationships to ensure the Company meets its targets.
- To identify, develop and grow market share and market segments within the agreed region.

Key performance areas (to translate into a measure of success)
- Maximize sales in the agreed region
- Develop & grow market share and identify new market segments
- Sales Administration
- Customer Relationship Management
- General

**MAIN OUTPUTS AND RESPONSIBILITIES FOR THIS POSITION**

AREA/TYPE RESPONSIBILITY

Maximize sales in the agreed

territory - Achieve/exceed monthly sales targets which will be evaluated monthly - Achieve daily call ratio quota & call cycles as per the Company standards - Call on customers in a corporate/office environment when necessary - Educate customers on the benefits of using products and services - Call on customers on sites when necessary and perform audits on machines as well as site inspections - Build and maintain strong relationships with customers - Do demonstrations of machines on site for customers to promote the products and services and achieve the minimum quantity of demo’s per week as per the Company standards - Do presentations to customers on our products and services when necessary - Ensure a consistent strong sales pipeline - Ensure excellent planning of territory management - Ensure time planning and management is maximized - Ensure that monthly, quarterly and Annual forecasting is done - Attend weekly sales meetings

Develop & grow market share and

identify new market segments - Target customers within a market segment we already sell to, to ensure we maximize growth in that sector in that area - Identify new market segments in the agreed area and sell the products and services to those potential customers

Customer Relationship

Management - Ensure the CRM system is updated on a weekly basis with all the enquiries and information on customers, as well as information on competitors pricing and activities

General - Ensure that a professional image is always projected, i.e. grooming and company vehicle - Ensure that the quality of service that Eazi provides and the satisfaction of its customers, are treated with the utmost importance. - Promote Eazi Access and do everything possible to enhance its image and the product brands it represents. - To ensure that all duties are carried out safely and in accordance with all company and legal requirements - To work in harmony with other employees in the Company - To ensure that confidentiality in all Eazi Access matter is maintained. - To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time.
- Compliance to standard operation guidelines of Eazi Access.

Any other lawful and reasonable outputs and responsibilities that may be required.

**QUALIFICATIONS**

Minimum

Grade 12

Recommended

IMM or Sales related qualification

Experience
- 5 Years equipment Sales and After Sales experience.
- Proven track record of increasing revenue and growing market share
- Working in a CRM environment an advantage

**Knowledge**
- Equipment Industry knowledge an advantage
- Proposal generation and presentation
- Pricing strategy and control
- Customer service
- Proposal writing
- Sales and marketing
- Rental industry
- Knowledge of work at height machinery and equipment
- Microsoft Office
- CRM systems

**Skills**
- Sales and Marketing skills
- Excellent communication skills
- Negotiating and influencing skills
- Persuasion skills
- Presentation skills
- Relationship Management skills
- Commercial skills
- Analytical skills
- Networking skills
- Sound judgement and decision-making skills

Behavioral Competencies
- Integrity
- Creativity
- Logical and Analytical
- Interpersonal Skills
- Resilience
- Persuasiveness
- Energy and Drive
- Quality Orientation
- Planning and Organizing

**Job Type**: Permanent

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)